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December 2023 by Paul B.
Great prices, super knowledgeable staff. They price match, and sometime price beat! Costco offers a better warranty, the Video Only offers better pricing and service. .
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December 2023 by Kristine A.
First off-- I'd like to thank Byron for his amazing customer service. Usually I don't like walking into video onlys because it has a "salesperson" energy. Byron was so knowledgeable and patient with us on our tv search and just made the whole experience the best. AND he was not pushy at all when it came to us considering other stores. All in all, I'd say GO SEE BYRON! Thank you again for being the best!
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November 2023 by Donnie H.
Southerner store is a rip off.wont back up what they sell.got brand new DVD player used 3 times. TRIED TO USE IT TODAY WON'T WORK.80dollars down the drain.they won't give me a new one.just said sorry.B.S.will not go back ever.
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October 2023 by Akitabull ..
I went here years ago and was sold one of Sony's lemons that had a factory defect. They refused to refund my money and had to ship it back at my expense. Got in a huge scene with the then rude young employees. The manager came out after the police had to come out. Embarrassing and angry as a long time customer. Spent thousands in that place. Never ever again!
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August 2023 by Andrew Williams
Imagine saving $700 on a Samsung OLED compared to Costco! I just did (exact same model no.). So surprised the customer service was better than anywhere too
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August 2023 by Nam Ngo
My only go-to for tvs. My whole families shop here. Tukwila is the favorite store. I really appreciate the helper. Problem is I forgot his name. He's japanese I think and he's been there for a long time. Guess time to shop for a couple more samsung tv
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July 2023 by Sheryl Wiley
The price, sales rep (Dewey) customer service and delivery crew all exceeded our expectations. We will only buy at Video Only.Tukwila
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June 2023 by Jonathan Amundsen
The customer service at Video Only is amazing!These folks are super friendly and knowledgeable.They greeted me as I walked in the door. And I really appreciated how they wanted to hear my exact use case before saying they could help me.So many places you can't get help if you try, but this place has enough knowledgeable folks on staff and ready to help.Also, I think they got me a great deal!Thanks gents.
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June 2023 by Maia Refaei
Amazing service. Literally went in just to browse for a new tv. The deals were just great and the sales people were amazing. The tv almost didn’t fit in the car and one of the sales people almost offered to deliver the tv to my apartment after their shift. That’s customer service!!! They go above and beyond. I highly recommend going to Video Only if you need a new TV.
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April 2023 by Andrew Gallo
Dewey is the MAN! I am from the east coast so I was a tad nervous to go into a store I didn't know, but for sure was happy I did! Dewey was a great salesperson and asked me a few questions and directed me to what I'd like. He sold me a 65" with sound bar and 5 year warranty. Delivery literally was 60 seconds and super easy! The staff was great and overall they were $200 less than Target, Costco and Amazon! Thanks Video Only. Wish I could buy some more....until next time!
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April 2023 by Paul Ritchie
I bought exactly what I wanted at a price that beat online prices with free delivery. Excellent customer service. Highly recommended.
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March 2023 by Vincent S
Thank you, Dewey, for exceptional customer service!These guys are very friendly and knowledgeable.Shop Video Only, or...
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March 2023 by Richard Bolen
Im a return customer of this Video Only.Almost 15 years ago myself and a friend both bought 40" LG flatscreen TVs. Both of then have been trouble free. I decided it was way past update time. My friend Duane got me all caught up on the lasted cool stuff.Got a new 65"LG with soundbar.Cool..thanks fpr the help. I'll try to get back a bit sooner next time.
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March 2023 by Chuck M.
y purchased my 2nd tv there and jike the first tv the 2nd was bad as well so i wouldnt purchase from this store sales person dont know his name was not very nice but it happens im fortunate that lg help me and i didnt lose my money so everything worked out for me but wouldnt recommend buying from video only.
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January 2023 by Stephen John
Bought a 65-in LG TV a week before Christmas. Have a very large selection. Sales help is knowledgeable and helpful. Was able to get my purchased written up and a delivery scheduled snip snip. Good experience all around.