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November 2023 by Amba Singh
The studio and instructors are good but they have very limited classes through out the week. No evening classes except repeated new client equipment. Wish they had more classes through the week (specially evenings) to choose from.
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July 2023 by Sydney D.
What was a well-run and organized pilates studio has fallen apart. There is a very LOW level of customer service. I've called, emailed, and texted multiple times to get a simple question answered and gotten no response, now will be subject to late cancel or no show fees due to no fault of my own. The studio recently changed from Mind Body scheduling platform to Walla, and Walla is total crap. My account didn't get migrated successfully, so I was incurring late/no show fees for classes on my schedule that I could not access or change. This took about one week to resolve, after which I was so pissed about the poor service and fees I was running up (out of my control) that I told them to cancel my membership after being a member for over 10 years. That no one asked "what can we do better?" or "what can we do to keep you as a member?" is unconscionable. Clearly there is no care or concern for members. The level of instruction has also declined dramatically in recent months after several instructors quit and/or are no longer teaching on weekday evenings. One instructor had the gall to leave students standing outside the studio on a rainy cold night b/c she "wasn't ready for us". Mind you, this was 5 minutes before class was scheduled to start and normally you'd be at your reformer, set up and ready to go 5-10 minutes before class started. She knew there were people outside as we knocked, and she saw us and just left us outside in the rain and cold. Terrible and unwelcoming behavior. There's nothing left to stay for. Good luck if you decide to join.
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March 2023 by Ann Woodward
Wonderful space, conscientious instructors.
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December 2022 by Marketa Novakova
Love this studio! I found it only a few months ago via a recommendation. Classes are great with skilled teachers and various levels based on experience and ability. Very easy to book classes, and I feel they have taken all the extra proper precautions to keep everyone safe. I really look forward to class and feel so go after. They have a great intro package and are very responsive via email.
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December 2022 by Michelle Clyde
The best instructors are here. I’ve been doing pilates for 4 years between Southern California and western Washington. I can tell you that I’ve belonged to big chain Pilate studios and 50% of the instructors were truly not there for the best benefit of the student. Vitality instructors are professionals and are there to better the strengths of their students. I only wish I lived closer because I5 is horrible and missing class is never fun.
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December 2020 by Shannon Kelleher
Awesome instructors and classes. Highly recommend!
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December 2018 by Diana Joan Nazziwa
Best place to get that body aligned !!!
