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October 2025 by Tania Garmash
The worst customer service ever.
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October 2025 by Ln Ming
You don’t get your prescriptions here. They been delaying for the past few months. They’d delay your prescription on your mobile app with no reason, and keep you waiting until you come to them in person asking for a reason, then they’d keep you waiting for another few days and you’d have to beg them for your medication
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September 2025 by Kenna Kita
BOOO. Tried to pick up a prescription and called to see if it was ready. Was on hold for a full hour before it finally rang, then just disconnected. Was not able to speak to anyone every time I called. I went to the pharmacy 3 days later and shocker my prescription was not ready.
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September 2025 by Aaron Sullivan
Slow pharmacy, slow staff.
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September 2025 by Caitlin Woods
Believe the reviews. After being on hold for 45 min they didn't even have my meds (would have been nice to get a heads up on that right?) When that happened at other pharmacies they were able to figure something out so I didn't go without, even if it was just giving me what was left and getting a new prescription to finish the month after they order more. No solutions or help from these guys, just SOL.
going back to Broadway QFC (417). They might not always have my meds, but they at least give a shit.
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August 2025 by H. Haze
The staff work hard but are short staffed. The manager Farruku goes above and beyond.
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June 2025 by Ryan Green
Waiting in the allergy section for someone to unlock it. Ten minutes since I hit the button. Five-is since it stopped blaring. Two managers have walked by while I've been waiting here.
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June 2025 by Jess Davis
How is this place still open? It's a dump, merchandise is everywhere, nothing is stocked, staff are rude and incompetent. Close this place down.
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June 2025 by DinoMarc
It’s a busy location, so prescription pick up can take a while but I don’t mind waiting. I transferred my prescriptions from another location and had no issues. The pharmacy always picks up when I call and I get help right away. It’s unfortunate others have issues with prescriptions. I use the app to refill and submit prescriptions and that works best. The register staff is always quick and nice. 4 starts because theres always people loitering in the entrance and parking lot. And there’s trash.
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June 2025 by Veronica Valantine
I’ve never been one to write reviews but I’ve honestly gotten too frustrated with this pharmacy. The last 4 times I’ve had to pick up my prescription it’s not done when I get confirmation that is. I’m always waiting at least 30 minutes for my prescription. They keep charging me out-of-pocket prices when though the last four times I’ve been there, I’ve given them my insurance information. Every time they said it’s a problem on the insurance end, but I’ve called them multiple times and my insurance is good. Other people on my plan have no issues getting theirs at other pharmacies. Today was the last straw when they half-filled my meds and charged me the full out-of-pocket prices again. They won’t take any time to fix the issue every time I ask. I truly don’t recommend this pharmacy. I read the reviews before I switched. I thought it couldn’t be that bad. But it is indeed very bad and horrible service, it doesn’t help that the pharmacy workers are rude, frustrated, overworked, and underpaid.
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May 2025 by Angela Ponsano
I have seen this happen to others and have experienced it myself:
Customers receive calls confirming that their prescriptions are ready for pick up, and when they arrive they are given a variety of reasons why they are not.
I recently refilled a prescription, received a confirmation call, saw my doctor that day and in passing she confirmed she had received the Pharmacy's refill request and approved it. When I went to the pharmacy they claimed to have no record of any of this.
On a separate prescription I was initially told the medication was on back order (after receiving the call to pick it up), the clerk ordered it in front of me and told me when to return to collect it. When I did I was told it hadnt been ordered but was offered the generic (which they had in stock), which I accepted. When I returned at the appointed time to receive the generic I was told that they needed my doctor to specify that generic was OK. I left, got that approval sent, went to pick it up, and was told that they didn't carry the generic and it would need to be ordered.
While standing in line I have seen customers in tears because they called ahead and spoke to a person who confirmed their meds were ready, only to be told otherwise upon pick up. I've heard people describe similar back and forth experiences I have described above.
I *want* to like this pharmacy. This is my neighborhood shop. But the problems have been far to consistent.
You will save time and trouble bussing down 23rd to the Safeway on Madison.
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April 2025 by Andrew Kada
When I try to call the pharmacy, the Walgreens system drops the call. The Walgreens app will auto cancel prescriptions or demand unnecessary action from patients. Walgreens needs to do better.
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March 2025 by Rebecca Adams
Made an appointment online to get 3 vaccines for my upcoming trip. Signed all the forms and jumped thru all the hoops online. Showed up for my scheduled appointment and still had to wait an additional 40 mins to be seen. AND THEN they actually only had 1 of the 3 vaccines in stock. Frustrating!!! I got the one vaccine and they give you a 20% off coupon to use. AND THEN I bought a couple things since I was there, and the 20% off coupon wouldn’t work and the cashier could not care any less to figure it out. All the employees look sad and overworked. WALGREENS - GET IT TOGETHER! Hire more people, pay them better, and get your stuff in stock!
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February 2025 by Tori C-M
If you need a medication urgently, or need to talk to the pharmacy staff good luck I’ve been on hold to talk to the pharmacy staff for over 2 hours.
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January 2025 by Ryan
Do not come here for vaccines. Even though my appointment was scheduled, they did not have the vaccine I was scheduled for. My friend came a different time and had the same thing happen. Zero care for their customers.
