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June 2025 by Selma Surmeli Engin
I like the way of their handling duration of the waiting of the pharmacy. This place is awesome. They care about you. They empathize with you. Not only pharmacy but also the other parts of the store. The people who are working here especially Kaitlyn is awesome. Thank you guys for your amazing work 👏🏻👏🏻👏🏻
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May 2025 by Walden Winters
The people who work at the pharmacy are incredibly dedicated and kind. They are clearly overwhelmed everyday, I have been on hold for 30mins. Please just hire more help for this staff!
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May 2025 by Anne Miller
Wrong pharmacy lunch hour shown for sundays
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May 2025 by Sapan Shah
Least friendly staff at the photo center. They saw me and didn't even care to ask if I needed help.
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May 2025 by Emile Maloney
While the pharmacists are great at their jobs, the pharmacy technicians leave much to be desired. If you want slow service while being treated disrespectfully by employees then this is the pharmacy for you!
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April 2025 by M,j Banda
Do even try to get help with the consoltant they are not willing to help and they don’t care
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April 2025 by Joy Liu
Consistently lacking in customer service. Over the years, I’ve only encountered a handful of staff members who were friendly and went out of their way to help.
Summary of experiences:
• Shopping: Mediocre
• Photo services: Not recommended
• Restroom: Lacking in cleanliness (and hand soap!) - definitely not recommended
• Pharmacy: The bright spot - recommended
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July 2024 by Joanna Ellis
Worst customer service I have ever had. Will not shop at Walgreens again. Sell faulty items then won’t accept returns and no on wants to help you
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June 2024 by Karol Quintero
Had a good experience getting my prescription here.
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May 2024 by Sophie
Unprofessional
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April 2024 by Sean Parker
Refer to photo.
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March 2024 by Sean P.
1 month into my employment, I was still dealing with health problems that made it hard to walk or move in general. The Northgate walgreens was hiring, and I asked the store manager Kaila at Ballard if I could transfer to Northgate. She threw a tantrum over text. To salvage the relationship, I apologized for any inconvenience and told her that I no longer needed to transfer (since she was obviously not being receptive). Well, honey, don't chase away all your employees, and maybe they won't wanna transfer. I got to know the Rx Manager Jen, the pharmacy manager Faith, and the store manager Kaila very well. Everyone came to know that faith and Kaila didn't like each other, but they had a mutual dislike for Jen, which was enough to fuel their alliance. Why did they dislike Jen? I don't think anyone will ever know, but it's deep and seemingly pointless. I stuck up for Jen when they talked bad about her, so I became Kaila's target for her passive aggression. She gave me the cold shoulder, the short snappy responses, the fake smiles, she talked over me, she was mean. Just no class, no professionalism, no soul. Her best friend worked with us in the pharmacy. Conflict of interest much? Kaila would come to the pharmacy just to visit with her bestie, drag peoples reputations through the mud, and play favorites. It was not a good look. The way Kaila talked to Jen was really rough and disconnected. Like a "do what I say" and a "what's in it for me" relationship. Faith and Kaila were running Jen ragged, so Jen transferred to Shoreline. Jen was all a lot of us had, and when Jen told us she was leaving because of the way she was treated, other employees made comments like "well if Jen is leaving then so am I". That's how much some of us loved her. She worked every day, and she was supportive. The last week I worked here, the district came in with some corporate lady. They went up to the pharmacist and told him that he's not standing in the right spot and that he needed to stand a few feet closer to the phone. Then they turned all 6 phones up to maximum volume and said we need to answer every single phone call every time the phone rings and that we are not allowed to turn the volume down or we will get written up. Finally, on my last day of work, Kaila went off on my coworker for clocking in before putting his belongings away. She said, "I've seen you do it several times, you clock in, and then you go put your things away. You're not supposed to clock in until you're ready to work." In front of everyone up front by the photo department. The employee ended up in the ER for heart complications that same evening. Kaila treats people poorly. They get sick, terminated, or pushed away. People don't get removed for being wrong or insubordinate. Kaila will make it look like that or deliberately bother you to see if she can get you to step out of line, but the real reason this environment is the way it is, is because of politics. Who likes who and who is friends with who. I finally got legal representation, and I'm the class representative for a class action lawsuit against walgreens for all the laws they've broken. I'm looking forward to the win. One thing about the truth--it always comes out.
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March 2024 by James Brooks
LET ME TELL YOU ALL SOMETHING. the reviews do not do this place justice. While I noticed that some of the employees were "lackluster", Evan was the most helpful human I have ever spoken to, some would even call him the MAN!!!!! HE assisted me to all my needs and even told me that I brightened his day. Made me want to come back. AND YOU BEST BELIEVE I WILL :)
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February 2024 by Vicky Biyo
This specific pharmacy, along with Walgreens, is likely the worst I have ever dealt with in my entire life. If you don't mind ending up in the emergency room and risking HIPAA compliance, then I'd suggest going here. I filed a formal complaint - good luck. I experienced numerous mistakes at this pharmacy, including an incident with someone named Danielle who hung up on me, and an individual potentially intentionally deleting a prescription that was verified ready to be picked up. Despite requesting information about the responsible party and filing a formal complaint, there has been no call back or response. I would recommend choosing an alternative to Walgreens. The only possible way to get a response and information on who has access to your chart is to subpoena your records. I'd stay as far as this place as you could.
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February 2024 by Amber Gray
Every time I come into Walgreens they have absolutely no carts you have to hold all your items in your hands. They stare at you like this stealing not enough people at the registers
