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June 2024 by Eric Fisk
Really nice, low pressure store and informative sales guy Jack that showed me all the options. Beautiful examples of murphy / wall beds in store. You can diy installs. They have everything from melamine through to plywood and high end finishes with side cabinetry and desks and all that, so you can fit any budget from $1500 to $5000+ that works for you. We personally decided to go with a day bed instead, but if a murphy is the best for your space then check them out!
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March 2024 by Echo Pickrell
Great customer service from start to end. The sales person was very helpful by answering all my questions and customization (color, handle, extra height, crowns, etc). After installation, there were some minor issues, the installation guy came back and fixed each of them to my satisfaction. E.g. the original gap at the bottom was too wide, he fixed it. The panel didn’t close completely, he adjusted it. Local business, friendly team, shop is in Redmond, Highly Recommended.
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September 2023 by Meaghan Childs
I had an excellent experience with Wallbeds Northwest. I had some consultations with big national closet chains selling melamine cookie cutter sets that would have their warranty voided if we painted them the color we wanted. Enter Wallbeds NW who offers solid wood construction, truly custom design, and color matched and painted FOR us for the same price as the big chains. Our sales contact Keith was very responsive throughout the process. There was a minor issue between the design and final product (because we had a non-standard design) but they quickly worked with us to correct it, which is a sign of a good business to me. Install team was courteous and knowledgeable. It’s my background now when I take video calls, and I keep getting compliments haha! Highly recommend this local company!
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August 2022 by Stephen M.
Great experience all around, from design to delivery. During COVID, I wanted a room to become more versatile: office, media room, and bedroom. I was introduced to Wallbeds NW and very impressed with their knowledge, offerings, and quality of workmanship. The a wide range of finishes to meet any needs, even pre-existing furniture. The final product looks built-in and exactly what I envisioned. Highly recommend!
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November 2021 by Nicole Hatch
We got a Murphy bed / desk installed in February and I am finally getting around to leaving a review. We love our new Murphy bed! We got a Walnut finish and it looks beautiful in our third bedroom, which we use as an office and guest room. The flexible office space has been helpful during COVID w/ everyone working from home and we hope to use it as a guestroom soon. It's been the perfect solution for our townhouse.
We interacted with three people at Wallbeds NW and they were all friendly, helpful, patient, and professional. We originally met w/ Rob in the Seattle showroom and he helped us design our Murphy bed and gave us realistic estimates on how much we would pay depending on our desired finishings and when they could get our install on the calendar. Like many contractors, they were slammed with orders due to COVID. We had to wait 3-4 months for the installation, but it was worth it. Jacob and Jesus did the actual install and they were fantastic. They patiently answered all my questions and didn't make me feel rushed when I inspected their work at the end. They also helped me fit our new mattress on the bed. They were pleasant to have in our home and followed all COVID protocols.
For beautiful Murphy beds and great customer service, I highly recommend Wallbeds NW.
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July 2021 by Nicole H.
We got a Murphy bed / desk installed in February and I am finally getting around to leaving a review. We love our new Murphy bed! We got a Walnut finish and it looks beautiful in our third bedroom, which we use as an office and guest room. The flexible office space has been helpful during COVID w/ everyone working from home and we hope to use it as a guestroom soon. It's been the perfect solution for our townhouse.We interacted with three people at Wallbeds NW and they were all friendly, helpful, patient, and professional. We originally met w/ Rob in the Seattle showroom and he helped us design our Murphy bed and gave us realistic estimates on how much we would pay depending on our desired finishings and when they could get our install on the calendar. Like many contractors, they were slammed with orders due to COVID. We had to wait 3-4 months for the installation, but it was worth it. Jacob and Jesus did the actual install and they were fantastic. They patiently answered all my questions and didn't make me feel rushed when I inspected their work at the end. They also helped me fit our new mattress on the bed. They were pleasant to have in our home and followed all COVID protocols.For beautiful Murphy beds and great customer service, I highly recommend Wallbeds NW.
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December 2020 by Suzanne P.
Wallbeds Northwest originally built and installed an amazing wallbed when my building was first built over 20 years ago! The wallbed is just beautiful and has developed a lovely warm patina. I can't say enough good things about the quality of construction and materials. Not to mention that it still operates like a champ even after 20+ years! Just had them come out for a "tuneup" and they were so professional, fast and took care of everything. Would highly recommend them and would definitely buy from them again.
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December 2019 by Strat Goodhue
I called to ask for directions on how to disassemble a Murphy bed had they had sold 10+ years ago and hey were extremely helpful. They even emailed me the manual with instructions on how to do it. Seems like a great business to me.
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November 2019 by Anne Cawley
Very easy to work with. Quality product. They went out of their way to squeeze in an install to meet my shifting needs due to construction. Would recommend
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October 2019 by Rand R.
We just had our beautiful wall bed installed this week and I can't begin to say how much we love it. This process was a pleasure from beginning to end. Keith was knowledgeable and great to work with. I highly recommend Wallbeds Northwest.
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April 2019 by velma v.
Great bed. They were very friendly and helpful when we were trying to decide what to buy. The install had a small broken knob and they brought out the replacement within days and installed the new piece. We love the bed. We even put our Tempurpedic matress on it. Much less than the Canadian company.!
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March 2019 by Genevieve Livingston
Absolutely delightful to work with. Solid, custom wallbeds with sturdy mechanisms. They'll work with you or your design firm in depth to design for exactly what you need. You'll find quality, outstanding customer service, and prices that reflect the quality without being outrageous. The best around!
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March 2019 by greatguy 6944
Very happy with the high quality and service. I've had a “Murphy Bed†in the past and it was very flimsy, uncomfortable and cheap looking. The wallbed from Wallbeds Northwest I had put in my house fit perfectly. The installers were highly skilled, courteous and friendly. I even had them put in a new custom closet. I would definitely recommend them if you want a high-quality custom wallbed or closet.
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July 2018 by Roileen D.
I love my new Murphy bed! It is exactly the way I pictured it would be. It is truly a beautiful piece of furniture. Rob, the gentleman who helped with our order, really knows his stuff. He went out of his way for our order, down to finding a specific color of lamps. Jesus, our installer, was professional, extremely polite and didn't care that I was asking questions. I would recommend WBNW to anyone looking for a beautiful, functional piece of furniture.
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November 2017 by Genevieve Fisher
Absolutely delightful to work with. Solid, custom wallbeds with sturdy mechanisms. They'll work with you or your design firm in depth to design for exactly what you need. You'll find quality, outstanding customer service, and prices that reflect the quality without being outrageous. The best around!
