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June 2024 by Theodore Maitland
This is the second time I have visited this bank to cash a moneygram/postal order. Please note the items I am cashing are money orders or postal orders. The policy for this branch is to deposit the money orders/postal orders and then wait to cash it out. I advised that is backwards as money was literally used to purchase the money grams/Postal orders. The cashier proceeded to explain that as per Moneygram it was their policy that it had to be deposited. I just went to my priority bank and they cashed the same moneygram without any issue. Be better Wells Fargo do not invent arbitrary rules to block Certain people from using your services. The optics look weird and very elitist.
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October 2023 by Pavel Korolkov
Yushun Lu is the BEST!!!! Wells Fargo needs more great workers such like him!!! Yushun Lu is professional very educated banker!!! He helped me to open account without any problems!!! Best office ever!!!
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June 2023 by Charlene S.
Wonderful people and they even have photos of the doggies in the neighborhood on the wall. They got a bad problem(stolen Identity) solved almost immediately and dealt with the direct deposit issues. We trust them in every which way. They even called us back when we got everything done just to see how we were doing. If I could hug them I would.
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December 2022 by Ricki Brown
Great deeds worked from us.....
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November 2022 by Charon Salon Services
The teller was so nice and wanted to get my name right. Very personable.
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July 2022 by Garrett Olson
This bank gives me headaches.
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January 2022 by Carole Bennett
Very friendly and professional staff. I have always felt valued and welcomed here. Very convenient location by International District Light Rail Station.
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May 2021 by Dorian Maris
Jay Tsai was so helpful, very kind and understanding (great conversation). He was able to help me with a fraudulent charge on my card very quickly. Everyone else working was also very kind!
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March 2021 by Denis Umstot
Jay Tsai telephoned me about my complaint yesterday. I had sent a letter to the 3rd Avenue Branch Customer Service Manager about my recent inability to get access to my safety deposit box in the Belltown Branch due to its temporary closure. That manager had passed on the assignment to Mr. Tsai. I found him to be very receptive, apologetic, and willing to offer some answers to my dilemma. Unfortunately we are now relocated as "snowbirds" in Tucson, AZ, not returning to the Northwest until 2021. We agreed on a solution--both marking calendars and noting a rendezvous sometime in the near future to gain access to my box. I want to go on record that the Belltown Branch should have taken the initiative to let all box owners know of the closure. I can access my banking account at any time at any WF branch nationwide, BUT not my box. It is not advantageous to change my safety box to another branch at this time, so that is not the answer.I give zero stars for Belltown branch, and 3 to Mr. Tsai. He did what he could to make me feel a valued customer, yet this was not his fault. Please be aware of this event and have the branches keep a "heads up."Mary Umstot
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December 2020 by Gisella
wonderful and friendly associates who know how to deliver great customer service thank you so much for all the information offered
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November 2020 by Gisella G
wonderful and friendly associates who know how to deliver great customer service thank you so much for all the information offered
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November 2020 by Gi
wonderful and friendly associates who know how to deliver great customer service thank you so much for all the information offered
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November 2020 by Mary Umstot
Jay Tsai telephoned me about my complaint yesterday. I had sent a letter to the 3rd Avenue Branch Customer Service Manager about my recent inability to get access to my safety deposit box in the Belltown Branch due to its temporary closure. That manager had passed on the assignment to Mr. Tsai. I found him to be very receptive, apologetic, and willing to offer some answers to my dilemma. Unfortunately we are now relocated as "snowbirds" in Tucson, AZ, not returning to the Northwest until 2021. We agreed on a solution--both marking calendars and noting a rendezvous sometime in the near future to gain access to my box. I want to go on record that the Belltown Branch should have taken the initiative to let all box owners know of the closure. I can access my banking account at any time at any WF branch nationwide, BUT not my box. It is not advantageous to change my safety box to another branch at this time, so that is not the answer.I give zero stars for Belltown branch, and 3 to Mr. Tsai. He did what he could to make me feel a valued customer, yet this was not his fault. Please be aware of this event and have the branches keep a "heads up."Mary Umstot
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July 2020 by Jinli Xie
Bad service at this location, always let customers wait!
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June 2020 by ron satterwhite
By far the worst bank around. If you don't look like them all neat and racist. they won't cash your check this is the third different Wells Fargo I've been to and hadihad with them because I'm not a white boy and my chicks aren't pennies so they figure somebody like me can't make that much money I guess
