-
June 2023 by Marina Alekseeva
The best ! Thanks a lot to Kim and the employee ( sorry I forgot the name ) . They were very patient and polite ! since I didn't understand English well. I was very pleased !
-
October 2022 by Eric C.
Great staff that is always ready to help. Long lines, at times, but it's the only close WF branch that is full service.
-
July 2022 by Marcus S.
A bank isn't exactly a place I'd normally review for sure. Credit has to be given where it's due, however. The bank is amongst the list of places I don't really care to go to if I can help it. The bank of course joins the same list as the hospital, court, DMV, post office and other places you don't really frequent, but when you do again, you're not exactly smiling ear to ear.Here at this Wells Fargo though, as soon as I walk in, they always greet me. Every time. Even if there is a line, one of the tellers assures me they'll be right with me. They don't even have to do that but it's nice. When I get to the window, the tellers, are all friendly and helpful. I've dealt with three different tellers and each time they're patient and thorough with my business.I've only been a Wells Fargo a short time and don't know if they're changing their business strategy, but this particular branch is pretty good with their customer service.
-
January 2022 by Christine S.
Love this bank!!! This is the second time my partner and I have been there and we have received exceptional service each time. We had the pleasure to meet with the manager David Nguyen and he was incredible. He was so kind, patient , Knowledgeable and really fun to talk to. He definitely makes excellent customer service a priority and you can just tell he is passionate about his job. We had to set up a new bank acct and he made it such a pleasant n fun experience. Teller who first helped us when we arrived was also so kind and helpful. We are happy that this will be one of our major banks we go to and we highly recommend this neighborhood bank.
-
November 2021 by Glenn Quinones
I like coming to the market st location, but today they have one teller servicing 12 or more people and two people at their desk.
-
May 2021 by Mohammad Nazzal
The wait was too long to do a simple transaction. The representative were friendly and helpful but that doesn't make up for the long wait. Their was only one person working bedside the manager.
-
February 2021 by Zachary M.
I'm not a member of Wells Fargo but I came in and still had great service. Richard helped me with some bonds I had and was in a great mood and great to work with. Would recommend.
-
March 2020 by Finesse Kid
about one of the best fargo's. love the man who works there, he's always there when i'm there and he helps me with my checks :) the customer service is great as well and will help you with almost anything possible. you will not leave this place with a frown.
-
December 2019 by Michelly Calzadilla
My husband and I met with a banker three months ago to open a new account and we went back in recently and she remembered us. This made me feel special and reminded me the value of maintaining a physical bank. Wells Fargo is great and the staff here are all wonderful. Definitely worth visiting in person!
-
November 2019 by Nicole F.
We made an appointment with Liam on a Saturday to handle some retirement transactions. He was with another customer, so he paused what he was doing with them after a few minutes, came over to greet us/ acknowledge us, then let us know he'd just be a few more minutes (which was a wonderful way of honoring the fact that we had made an appointment). When we sat down with Liam just a few minutes later, he went above and beyond to get us what we needed, by even making a few phone calls. We then came back about 4 weeks later (had to wait for some paperwork to arrive) and made another appointment on a Saturday, and again, received phenomenal service. He remembered things about us from when we had been in to see him before, and he was great about making casual conversation while helping us with our transaction and never once missing a detail or skipping a beat. I wish we could take Liam with us everywhere, he's absolutely fantastic, and some of the best service we've ever received. Thanks, Liam!
-
July 2019 by Alex G.
Super helpful bank! Stopped by because my wallet got stolen. In under in hour, Liam had cancelled my card, gave me the details where the thief had tried to recently use it, set me up with a temporary card, and ordered me a new one. He also offered to help walk me through some ideas in preparing my savings accounts. Gave me a detailed outline of our meeting and made great personal connections. Very thankful for the service here!
-
April 2019 by Dylan Butterfass
I called ahead to ask if they had a notary on staff. I was told there were three available. I said perfect, I will be there in less than 30 minutes. Low and behold two of the bankers were on lunch by the time I got there. I've almost never leave a negative reviews, but clearer communication would have made a HUGE difference in this situation.
-
February 2019 by Susan S.
I am an executive officer at a non-profit that operates a small business. I can honestly say that this is the worst experience I have ever had with any financial institution. Every single interaction beyond a simple deposit at the teller window has been a nightmare fraught with errors and incompetence. When I ordered a secured credit card, they sent me a debit card. When called to speak with the manager, they say they don't know his extension. i am the only woman from my organization they have ever had to deal with. It has not escaped my attention that tasks are accomplished in one short visit by the men, but when I submitted the exact same paperwork for the same task, they questioned it and deemed it unacceptable. After 8 months and 4 visits of trying to subit proof that am a chief executive officer, they are still not convinced, but they have no trouble understanding it when my male colleagues come in with the exact same piece of paper. All this while they are trying to sell us on moving investments that are kept elsewhere. Are they dreaming? The ONLY good thing about this bank is its location and that stopped being worthwhile a long time ago. I have recommended moving our money to our board.
-
December 2018 by Madison M.
TJ and his team provided above and beyond service. They were knowledgeable, efficient and helpful. I really appreciated this experience as going to the bank isn't always most fun. Thank you!
-
October 2018 by Kim Sayblet
The stuff are always helpful and friendly! great team and service :)
