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February 2024 by Glen Sears
I had an incredible experience here today. I came in to purchase several new pairs of shoes for different purposes (daily, running, and CrossFit). Ferguson, the Master, knew exactly how to achieve the goals I was after and, using the white magic sci-fi pad, mapped my feet in impressive detail then proceeded to guide me through the selection process with very obvious expertise in the matter. The shoes I walked away with are already changing the game for me, but the best part by far was the incredible service. I’ve found my new place.
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February 2024 by Jeana Newsom
Let me start by saying I do think this is one of the best running stores in terms of apparel stock and options around Seattle but I did have a frustrating experience that has made me feel uncomfortable about returning. I called and asked if they had any water bottles that could clip to a belt and was told they did. When I arrived shortly after my call, I was recommended a bottle which I confirmed several times with the associated would clip to a belt despite my skepticism based on its appearance. Surely enough, it did not clip onto my belt but I gave it a go as a handheld but noticed it was leaking whenever I drank from it. Long story short: I was told I can’t screw the lid on all the way or else it will leak. I ended up going with a different bottle at a different store but this experience left me frustrated and feeling gaslit over a flawed product so I’m not comfortable returning.
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January 2024 by Amanda Davenport
Took my son in after he had been complaining about foot pain after runs. They have a fabulous machine that maps the feet and helps them to find the perfect fit for you. The sales guy ( Will ) bought out some shoes for my son to try and checked the fit, his walk and run. No more foot pain. Friendly, helpful staff very competitive prices. A wonderful experience at a locally owned store.
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December 2023 by Caitlin Carle
Did you know you can be a total potato of a human being but still deserve comfy walking shoes without any judgement, upselling, or pressure to run? Totally mind-blowing (to me, two years ago, when I first went to WSR and got some Hokas). Reaffirmed today when I replaced those Hokas.You're going to be fitted by what you're doing with those snazzy shoes and NOT the aesthetic. But, even if you're paying for cozy clouds to wear while you walk while others run and to stand eating tacos from a truck while others sprint, WSR will hook you up.
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December 2023 by Juan Pichardo
The guy who helped me was very professional.
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December 2023 by Manda G.
I had recently developed some pretty bad runners toe, and went to West Seattle Runners looking for solutions. They examined my feet and worked with me through many pairs of shoes to find the right pair. Running shoes should be a size bigger than your feet, and I left with something 2.5 sizes larger than what I was wearing. I thought they felt to big but I was willing to trust the process. I took them on a treadmill run the next day and it was awful--so why the 5-star review you may ask? I went straight from the treadmill back to the store where I met Tim (one of the owners) and told him about the shoes. He took them back and then re-worked the whole process with me. He told me that while on paper the shoes I bought should have been perfect and he understood why they were recommended, due to certain things about my feet they were not perfect and that was okay. He listened, and at the end of the day I wound up with a wonderful pair of shoes (to be honest the ones I had been running in previously)--just a size and 1/2 bigger than where I had started. I appreciated that although the system said I should be a touch bigger than what I bought he said there is what is recommended and then what feels good for you and on your body. He listened to my history as an athlete (he actually asked what sports I did as a kid) and said that because of how those shoes are supposed to fit I want that from my running shoe (makes sense) even though running shoes should fit differently. What I appreciate is he didn't force me to do the size or shoe he felt was right for me. He offered the advice based on his experience, listened to my feedback and met me where I am at. I am so happy to have a place to buy running gear in Seattle and look forward to going to some of their running workshops and run club meetups!
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November 2023 by Roger B.
Hyper local business with great service and selection. I came in not really have any idea what i was looking for in a shoe but the sales person (owner?) was helpful and patient with my thousand questions. Feel like i'm more knowledgeable, got a fair price, great pair of shoes and keep a little bit of bucks in the neighborhood.
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November 2023 by Tara Whitman
Why would you ever buy shoes anywhere else?! Staff are all so kind and helpful at WSR. They really know the science behind shoes and ensuring you get the right fit. If you have any issues with aches, pains in your feet or legs, they know how to fix it. And they even told me how I can recycle old shoes, which was great to know. I do everything I can to support such a great small business.
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November 2023 by Lillian Caplon
I think that if you do not contradict the man who sometimes wears a poly fitting head band, you will get good service.
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November 2023 by Elyse S.
I'm not a runner, but I am a walker, and I finally got the courage to come in and ask about new walking shoes as my Runkeeper app told me my walking shoes were woefully past their prime (based on miles walked). I was really impressed with the staff. They were attentive and helpful and had a neat thing to stand on that gave insight to my stance and I was able to pick a new pair of shoes quickly and efficiently. Since I was out on a walk I didn't have my wallet and their Apple Pay can't accept Amex without a physical card, I had no way to pay but they held the shoes for me until I could come back, which I appreciated. They will even take the used shoes and donate them to an organization that helps less fortunate people. High end walking shoes don't have a low price point so it wasn't cheap, but no more expensive than ordering directly from Hoka or Brooks, etc. I definitely appreciated being able to try all the shoes on and get their recommendations because they know a ton about walking shoes!
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October 2023 by Ron Mac
Well it only took 8 years in the Army to realize I needed to see a specialist in athletic footwear for running. Steve had me walk up and down, then run, took some foot measurements. Asked me goals, narrowed down to 2 pairs of shoes. He was USMC vet so he knew roughly what we do, rucking, drills, etc. Found the right fit, color scheme to keep within regs, was literally out in 15 mins. Price was a lot more affordable than I figured would be. Top it off, 15% military DISCOUNT. BZ!!
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September 2023 by Ezzie Leone
Finally I found this place and let me just say..DO IT! Spend the $$ and get yourself some nice shoes! The staff are great and they really care! I found out I'm a half size bigger than I thought..it all makes a difference! Burnette I believe was her name was very helpful and listened to all I had to say. Thank u guys..I will be back
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September 2023 by Ken Tang
I went in here to buy Birkenstocks. They had many selections and was able to answer my questions on the various models of Birkenstocks. The staff person was great and helped me find the right fit for my feet and let me try them on. I highly recommend this place.
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July 2023 by Stephen Narita
I was referred to this store by my physical therapist and was amazed by the outstanding customer service.I would like to thank Ferguson for helping me find the perfect products that will help with my plantar fasciitis. He customized the fit of my shoe insoles and gave great suggestions. I will definitely be returning for all my jogging gear! Thank you for a fantastic experience.
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July 2023 by Ally Fina
I am thankful for the time and attention the staff provided to me in my search for a supportive running shoe. They listened to my concerns and were so patient in answering all of my questions. This is a quality running shoe store.
