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April 2023 by Gal S.
Horrible food, low quality, horrible taste. The ready meals are so expensive like it's a real restaurant. But the food is maybe 5 years old clocking level.
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December 2022 by Carol K.
Seems the Safeway representatives on the floor care about other, but the opposite towards the rest of us, they allow crimes to be committed in their store and not just look the other way, but allow the attacker to stay right in the store. The advice the police gives is to actually caring MACE when shopping here. I had to buy some, but hate to have it on my keychain! Always been a peacenik.Any disabed senior woman might want to just stay safe and stay away from this sketchy "SAFE" way.A lot of the employees are pleasant and friendly, but it hardly matters compared to these crimes of neglect.
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July 2022 by Alex S.
The store overall is very nice, I have never had a problem with most of the store. The deli, however is a very different story. At best the quality is 4/10. Today I work a long day I was tired and just wanted some potatoes to eas my pain. I went up to the counter and waited. It is normal for the deli staff to take their time getting to helping a customer, this night was a little worse than normal. There were several people hiding on the back looking at me the entire time. I raised my hand incase they didn't realize I wanted something. They all scurried away like they heard a loud noise. After a few more minutes I kept and went over to QFC and did my shopping there. Just avoid this deli, the rest of the store is fine, the deli not so much.
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June 2022 by Vestra T.
extremely poor customer service- Gigi in bakery was very rude to me. Just wanted to see if they had something in stock, and not a single one of their eight departments (i tried them all) would answer the phone. when i asked to speak to a manger she hung up on me
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February 2022 by Tish S.
This Safeway is always a nightmare. Everything inside moves very slowly. If you think you're running in and grabbing something you better change your expectations. Something quick and simple at other stores takes 3-4 times longer here. I recommend the QFC around the corner or the Safeway on 75th.
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January 2022 by Hanna P.
I hate this store so much. It has great selection but I do not need to go to a store after working all day just too do a job for Safeway. This store only ever has self checkout available. They are not keeping more employees on hand because they can just make you do that work for free. There are no discounts for doing a necessary job. Your just expected to pay the exact same while saving Safeway the need to pay someone. The checkouts are low so I have to bend over while my back is already sore from work. They make one employee have to dash around to four registers at once and refuse to give a place for them to sit down or have a compression pad to stand on. I'm so sick of this.
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January 2022 by Kendall S.
They closed just now due to some disturbance. The when I arrived at 12:01am 2 police cars were sitting outside. I see a person with a duffle sitting out front but I'm not sure if he's guilty. Either way, I safely got my items and made it back to work. Thanks Seattle Police for your protection and I pray for all your safety. Closed for tonight just now 12:14am.
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September 2021 by k k.
I ordered for delivery. I got 3 of the 12 items on my order. They were in stock according to the website. They also sent me ice cream I didn't order. When I asked for a refund of the $4 delivery fee. They said they would only refund $3. The customer service person I spoke with was very rude.
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May 2021 by Nicole J.
This safeway is great. But what makes it really really great is Sam. He helped me navigate the "Monopoly" game. He answered all my questions with infinite patience. I wish all stores had staff like him. Truely exceptional employee.
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March 2021 by Bailey N.
Terrible service and below sub par store. They are open 5am - 1am. We checked out at roughly 9pm on a Tuesday evening. There was 1 cashier assisting all self check outs and there were NO assisted lanes. We saw an active shoplifter and the store didn't give two hoots about it. The attendee laughed at us when I made a comment that " this will be fun" because our cart was very full and we were purchasing a lot of items and we had to go through self checkout because all other lanes were closed. It just sets you up for a crappy customer experience. Would not recommend.
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December 2020 by N Jay H.
Ordered sweet & sour chicken without sauce, and then handed a plate absolutely dripping in sauce. I was then told it would be 10 minutes or longer until anotyer batch was ready. Deli staff is incompetent, at best.
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November 2020 by Casey A.
Here at 11:30 on Halloween. I was in disgust with the little to none reinforcement of masks in this store. People ran in like animals, acting as if thousands of Americans are not dying daily. It is the law that masks are required to enter a public place in Washington. I find it outrageous that people walk in this family grocery store, where hundreds of people shop daily, and infect hundreds of people who need to get their groceries. Safeway if you're reading this, do better.
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October 2020 by Mateo M.
They have groceries! I need groceries, so I buy them! Not a very good selection of beer. Their produce selection is a disgrace. Seriously, this store has some of the worst produce of any grocery store I've ever been to. Check for mold and dates past expiration.
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December 2019 by Jennifer Z.
The floral department in this Safeway is very irresponsible. We ordered a corsage from there 3 days ago and today I came to pick it up. First no one was there at floral department. The lady at customer service helped me to check and could not find the corsage. She went to talk to manager and came back to Tell me they forgot to make the corsage!! Unbelievable!! Then they said sorry and called other store to make one for me for free. Now I am still waiting here for the corsage to coming, it has been an hour already, and I missed my next appointment already!! The lady at customer service is helpful, but We will never come to this Safeway again!
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December 2019 by Aaron B.
Service is really good at times however I like having a nice personal soup and being able to get everything I need for my soup including sourdough bread however lately Safeway had been removing the sourdough along with getting rid of soup spoons to where you have to go to a clerk and ask them for a spoon, wait till they are done serving the person and then hand you a spoon that isnt even a soup spoon.I can understand removing spoons when there is no longer hot soup to save on costs but when I have to ask to get a spoon just to get soup from not one but now two stores it takes away when you are on your lunch break from another company and telling your boss your waiting for a soup spoon isnt going to fly nor should I have to pack one to satisfy Safeways strange phenomenon when even the large soup can be used as a personal soup and is meant to be eaten right away to where as someone that works in construction it's nice to have thus time of year and very much full of nutrition when you only have a 30 minute break.
