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February 2024 by Robin Sinner
Finally found someone to get my brakes right on my 35 year old mountain bike and they only charged $10!
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January 2024 by Abhay Gupta
The guy I spoke with was very helpful. However, I have an older road bike and asked him about replacement. One of his statements was how they have calipers that were better than my bike calipers based on geometry.Physics wise, a caliper is constrained by spring force and distance to rim (which is adjustable on any caliper). Therefore, from my knowledge, this cannot be true and if I didn't know better would replace a caliper break without any need or benefit.
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November 2023 by Gabriel Horstman
Highly recommend for purchases and tune-ups. Took in my stumpy at near closing time tonight, and they took the time to walk me through the basics of a tune-up, fixed my issues, and sent me home with the bike. Super friendly and helpful.
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October 2023 by Alexia R.
Brought my bumbleride stroller in here and he replaced the inner tube and had me out the door in 5 minutes flat! And at a reasonable price of only $20. What great service! Highly recommend this place for stroller wheels
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September 2023 by Matt Lucas
HIGHLY RECOMMENDED for purchasing bikes and gear and also for service and repair. I have purchased my last three bikes here and have been very happy with the purchases and purchasing experience. BUT, I am even more impressed with the Service Department. Chad has work on my bikes a few times and has done a stellar job. He is a great bike mechanic and is always very fair with pricing. I have also has Chris work on my bike before and he also did a fabulous job. If you need service, repairs or upgrades on your bike, this is a great place to go.
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September 2023 by Michael Wehling
Jason helped me today with a complex problem finding the correct set of parts and solution for updating an older bike. I was amazed at the level of effort he put into multiple parts queries finding the one compatible rear hub that would work for the conversion.He also deliberated thoughtfully considering the complexity of the conversion and walked through all the components needed double checking several times that I was ordering the correct parts and not overlooking anything.In addition to that, he thought about the end result and took the time to explain the options and limitations of the direction I was going and suggested substituting a slightly higher count chainring for better results.Exceptional excellence and a gem of a resource to keep bikes rolling in West Seattle.
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August 2023 by Millicent Bystander B.
I came in the shop expecting them to judge me for bringing a cheap kids bike with a punctured tire to fix. But everyone was pretty chill and nice, they didn't bat an eye at this second (third) hand bike for my youngest, no judgement from a shop with gorgeous bikes.
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July 2023 by john walker
I dropped my bike off for brake service and it wasn't ready by the date they said it would be ready, then the owner cussed me out on the phone and told me to come pick up my bike. I have never been treated this poorly by any other business.
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July 2023 by Gryffin Rust
I love west side bicycle they all are always super friendly when I visit them. They always figure what’s wrong with my bike and fix it quickly. And they know what’s going on around town revolving and races and stuff. One of my favorite bike shops
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July 2023 by David Bahm
Knowledgeable and enthusiastic staff, and a well -stocked store. I called all over town looking for a set of obscure sized tires for a vintage bike restoration project. Most stores didn't know what I was talking about, Westside did and had two sets in stock!At the store, the staff was helpful and interested in my project bike.I think I've found my new, favorite LBS. Thanks Westside!
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July 2023 by Michael Robinson
Saved the day! I was riding my fat bike on Alki Beach today and my crank arm fell off. I walked it several miles to the shop and got there about 30 minutes before closing. They hooked me up with a new crank arm at a reasonable price and put it on my bike and had me on the road again in less than 15 minutes. Quality service, highly recommended!
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June 2023 by Josh Estes
Classy folks here! Built two of my bikes and they accommodated every type of request. Very positive experience and exceptional personalized service. Thank you!
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June 2023 by Mammad Hajili
Peter was super helpful while delivery of the bike. Later I got a flat tire in my first ride, he helped to change the tube too.
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June 2023 by Manuel Hernández
Amazing experience at west side seattle. Very nice personnel, fast service and high quality. Will bring back my bike here next time.
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May 2023 by Nick T
Each time I've gone in, the staff has been courteous and professional. They seem to try hard to help people that are in the middle of their ride and had a problem to get back on the road asap. Everything I've had done here and everything I've purchased has been high quality and that's why I keep going back. Thank you, guys and gals for fixing my squeaky brakes. It was an embarrassment and they knew exactly what to do. My bike rides like new again! 10 stars!
