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December 2023 by Ryan G.
Buying from wiseman's was great. Friendly and responsive service. He even texted me prices and options so I had time to consider them without pressure. The installation was professional and efficient. Better service and a better price than the big box stores.
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September 2023 by Mohammad Kanso
I needed to replace my built-in panel-ready dishwasher in my condo unit. The process was complex because it required removing and re-installing the panel door on top of the dishwasher. Steve and his team did a fantastic job and walked me through the process step by step. He was very kind and was patient as we dealt with scheduling delays. I would definitely recommend Wiseman appliances!
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July 2023 by Betsy B.
Ripped my elderly mom off on a crap Bosch dishwasher that broke a week after the warranty was up. After two appliance repair people, a plumber, and almost $2000 it was repaired because it was installed incorrectly by Wiseman. This previously revered West Seattle business has slid down into poor products and even poorly service. Absolutely do not recommend.
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July 2023 by Chris Casiano
Had a repair person tell me our old dishwasher was dead. Called around to get a new one, couldn’t get the one we wanted that also matched our kitchen and couldn’t get it sooner than 8-10 days— an eternity when you have to hand sanitize bottles for an infant.Finally got to Wiseman. They had an in-stock model that we were looking for, perfect for our needs, and had it delivered and installed the following day, all at about the same price as the big box stores with longer lead times and no personal touch. Everyone we worked with was fantastic, from Amber the sales manager to Steve who kept us informed on where the delivery team was at to John and his apprentice on the delivery team.
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April 2023 by Paul Loeb
Wonderful folks. Been using them for 25 years. I love using a family owned company like this. Prices are competitive. They give you great advice on which appliances work for your needs in a way that you can't get from a big box store. They deliver promptly when the appliances come in are available to answer small questions that come up, and if something does go wrong, a couple of the family members do service as well, and will do everything they can to keep your appliances running if it makes sense. We feel lucky to have them in our West Seattle neighborhood.
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January 2023 by Tom Haseltine
The in-store staff is very friendly and helpful; and the service personnel arrived in a timely manner and performed the work professionally. Additional granite-cutting work was needed and they gave a referral that was also prompt and professional. I've bought several different appliances from Wiseman's and am happy with the products, people and pricing.
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January 2023 by Lea P
I've bought 7 appliances from Wiseman's. The staff are hometown friendly and earnest. I'm glad they've weathered the supply disruptions of the Covid era. This is a local business worthy of lifelong patronage.
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November 2022 by Hannah Salia
Awesome experience. Personalized service, super competent installation, wonderful tutorial on new appliances. I recommend them very highly!
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November 2022 by Martin Sherry
Excellent experience trying to get a freezer replacement after finding that all the big box retailers had no freezers or we didn’t what they did have, and they seemed to have no idea when or if they could deliver any freezer to us (it’s just a box that gets cold, BTW). So not finding a decent freezer for sale anywhere, we drove up to Wiseman’s and lo and behold they could get us a freezer! It was delivered by them in a few weeks later and seemed ok, but upon closer inspection we saw the door was damaged and the door seal leaked causing ice to form inside— not good. This wasn’t Wiseman’s fault, it came out of the box it came in that way. But much to Wiseman’s credit within a few weeks they delivered us a replacement freezer of the same brand and model, a little smaller but it will work just fine for our freezer needs. They stand behind their products and if it’s not right they make it right! We had also bought our Maytag clothes washer and drier from them several years ago and both products have worked perfectly since their installation. I’d say for your appliance needs skip the big box retailers and start with Wiseman Appliance in West Seattle, Martin & Barbara Sherry
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November 2022 by Karen Bernal
Thie whole experience with Wiseman appliance was great they communicated with me and made it happen on the days they said they would! John left the installation looking amazing! He’s a great hard working person hopefully this review helps him the most! Thank you john!!
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November 2022 by Susan Davis
I've bought a stove, and washer/dryer from them. No hard sell, just good old-fashioned decent service and products. It might cost a little more than the big box stores, but I'm all for supporting local businesses.
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July 2022 by Joy A.
Imagine it's 4:50pm and 90* in your garage and you realize that your freezer is no longer freezing. That just happened to us! I quickly ran to the phone and called Wiseman's Appliance. Steve answered and after a quick explanation on my part, he went into action. He had one person look up the price for the model on the floor while he ran out to the back lot to see if his drivers were willing to take on a last minute delivery (and removal) of the broken down beast. It's now 6:00pm, those wonderful drivers are on their way home and the freezer is in place and being filled with our still frozen food. Kudos, Steve and team! You are THE BEST!!!
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December 2021 by Pamela B.
I'm in need of a new dishwasher and washer/dryer. At this time of year, there are plenty of sales at the big box stores and it's easy to buy online. But I wanted to support a local business, so I sought out Wiseman's Appliance, which has been serving West Seattle for decades. The sales associate I spoke to was friendly enough, but they didn't have much of anything for me to look at in store. Instead, she wrote my email in a notebook and said she would follow up with names and model numbers of appliances that would be coming in soon. A week passed and I have heard nothing. So Costco it is, and a opportunity missed!
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December 2021 by Diane S.
My old oven finally gave up and alas, the parts needed to repair it were no longer available. Wiseman's saved the day. They installed my new oven, on very short notice, ( it's two days before Christmas).. the installer, Joseph, was meticulous, and super careful not to bump any walls. It was like a holiday miracle. Thanks Steve for being so caring and helpful.
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December 2021 by Hannah S.
Awesome experience. Personalized service, super competent installation, wonderful tutorial on new appliances. I recommend them very highly!
