Howard's Drug is a hometown pharmacy known for its personalized and caring customer service. The staff is very friendly, kind, helpful, and efficient, often knowing customers by name. They are eager to answer any questions and take time to ensure all questions get answered, showing they love what they do. Prescriptions are typically ready within half an hour, even at peak times when the pharmacy is really busy. The team is super knowledgeable and provides a pleasant experience, with staff willing to go above and beyond, such as helping after closing. Customers appreciate having this option in Selah and note the love shown for the sick and hurting. While some note a wish for an app or online refills, the fast, efficient, and caring service ensures loyalty.