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April 2024 by D Badgley
Great bike shop! Awesome techs and very friendly!
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March 2024 by Carey Samuels
I wanted to speak and interact with a Bike Shop that was friendly and knowledgeable about the product I wanted to buy. I got that and more with Ben's Bikes in Sequim. I didn't want to order and purchase online, I wanted old school where I went into a real bike shop with real people. With Sam's, Shane's and Stefaan's knowledge and advice I tried several recumbent bikes that he had in stock. I settled on a Catrike Dumont which again Sam had in stock and the color I wanted. I can't begin to tell you how helpful it is to have knowledgeable people help you make a decision and eventually a purchase. Note: I called two other bike shops in the Seattle Area, they never answered the phone number listed on their website. I chose to drive and take the ferry, 130 miles round trip to get what I wanted and it was worth it. Well Done Ben's Bikes, Well Done Sam, Miss Clara and company and many Thanks!!
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February 2024 by Melissa Vemi
Very helpful and respectful. Fixed walker brakes w/o up selling me new cables, just needed them tightened up.
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February 2024 by Tom
Great customer service. Quality products
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January 2024 by PMS Shocker
Great brick and mortar shop with good people.
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January 2024 by Dawn Hubbard
We rented bikes to bike the ODT for a couple hours but had to pay for longer than we used it for. It was worth it to us but wish they had an hourly option. I also wish they had more "relaxed" or beach cruiser type electric bikes to choose from. Would rent from here again though!
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December 2023 by Lynn Sechrist
I absolutely Love Ben's Bikes.It is owned by a really Great Family that takes a lot of pride in their Bikes and their work they are asked to do to care for your bikes. They make you feel like family.
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November 2023 by Diana Sorus
Ben’s Bikes is a tremendous asset to Sequim! Their staff are helpful and knowledgeable.. I appreciate their thoughtfulness of my current finances in pacing my new, adult tricycle additions.I plan to return again and again for my bicycling needs.
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November 2023 by irish girl
An old fashioned business in the negative sense. With old people running it unfamiliar with the term Class 3 e-bike- the guy hung up on me after insulting me with "those are inherently dangerous". If you're looking for these expensive bikes, take your good money to someone worth the cost with knowledgeable and considerate service.
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October 2023 by Michael Connor
This is an excellent bike shop with affordable prices, knowledgeable and personable staff, and a large selection of high quality bike tools and accessories. They helped me choose a perfect BMX bike as a larger rider transitioning from a full suspension mountain bike. I am very happy with my purchase and Ben's Bikes!
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October 2023 by Lynda Linda
I received great service at Ben’s.from technicians/staff who clearly knew what they were doing. They assessed two issues going on, fixed one right on the spot, then I came back for a tune up and they fixed the brakes too. All within two days. I think that was quick professional service and they were all friendly. Thank you!
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August 2023 by Carol Jacobsen
Bens was well worth the 2-hour drive for me. Purchased a catrike Max and can hardly wait for its upcoming arrival. Staff was very friendly, professional and knowledgeable . The store is clean and there are lots of things to look at and drool over. I w.ill definitely return
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August 2023 by Bob Miller
I rented a Trek Verve bike for a day to ride the Discovery Trail. The bike was in pristine shape (hardly ridden), it performed well and was a good fit for the Trail.The staff were all very helpful and friendly and got me through the check in/out process in just a couple minutes.Although I didn’t spend much time wandering around the shop, they seem to have a very complete selection of bikes.All in all it was a very positive experience and I’d recommend them highly.
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August 2023 by Andy Molloy
We were stuck with a flat tire on one of our e-bikes and needed to get a quick repair in order to make a ferry connection.Ben’s responded wonderfully and had us back on the road within 45 minutes.Top notch service and very helpful staff.Highly recommend their store.
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July 2023 by Jen Rusche
Beautiful day biking the Olympic Discovery Trail and Lavender Farms. Our family of 5, 15-50, were sized with bikes that seemed brand new, helmets and saddle bags. Reasonably priced, located centrally with kind, helpful staff.
