Bill Mair Heating and Air, Inc. is known for its friendly, reliable, and thorough service. The team consistently provides prompt assistance, often going above and beyond to help customers in urgent situations, such as fixing heat on icy days or checking systems quickly when issues arise. They are patient, kind, and respectful, making customers feel valued and well cared for. The company does not try to oversell but offers honest advice, including guidance on energy-efficient upgrades and rebates. Customers appreciate their work on various systems, including heat pumps and HVAC units, which have been maintained or installed with care. The team’s commitment to quality is evident through regular maintenance, system inspections, and timely repairs that keep heating systems running smoothly for years. The company’s exceptional service is reflected in high customer satisfaction, with many planning to return for future upgrades or maintenance. Overall, Bill Mair Heating and Air, Inc. is a dependable business that provides excellent service, quick response times, and trustworthy advice to keep homes warm and comfortable.
Bill and his son dropped everything on an icy, snowy day to fix an older neighbor's heat. Great service! Then, Bill shoveled off her front porch and deck! Both Mairs were kind, patient and a delight to talk to.
October 2023
I called today at the end of the day as I got home an the heat was not working on our 4 year old heat pump. Anna sent someone up right away and we have heat this evening. Everyone else was backed up for a minimum of 5 days. Thanks for staying late and helping us.Service: Heating system repair
October 2021
Thank you Bill and son for coming over asap, when the furnace at my house and another time when my rental needed attention. You show up on time, are always friendly and courteous, and let me know exactly what is being done and why.
