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July 2024 by Tim Canepa
Very helpful
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June 2024 by Janet Noble
I took my RV in to have the water heater checked. My rig is really large so, as I approached, I called to see if there was a good way to come in. After telling them I was REALLY large, they told me just to come in via the streets. Of course, that was quite tight and, when I got to the counter, the person I had spoken to told me, oh, if I had known you were so large, I would have had you come in this other way. I told him that was why I had called ahead. The water heater just needed cleaning, which was good, but the job that was done was awful. The calcium deposits cleaned out were all over the side of the RV, in the basement area. The check valve that they had in stock that we had agreed to replace did not fit and, instead of calling me as I was just at the store, they cut it down to make it fit which was not necessary and looks awful. I now get to pay someone else to replace that. To top it all off, I was charged for an hour and 15 minutes for 45 minutes of time of work. When I pointed that out, he told me they had an hour minimum charge. I said okay, there is still 15 minutes over charge. He told me he would take it off my next visit. WHAT next visit???
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June 2024 by Lyndsay Hillers
Eric’s RV assisted our renters when our rv had broken down near the Olympic National Park. They were so courteous and even in a troubling situation, they made us feel very comfortable. They extended such hospitality to our guests, as well as keeping us updated with how the progress was coming along. We were so lucky that it ended up here and that they prioritized our work in the situation. We hope to shake Eric’s hand one day.
10/10 recommend!!!
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June 2024 by Shannon Morgan
I just left Eric’s where my tow hitch was cleaned, adjusted and lubricated. I was so happy with the service I received, it could not have been a more pleasant experience. I especially appreciated the advice he gave me about maintaining the hitch and checking that I had the correct one.
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May 2024 by Arland Rose
They know what they are doing. Great people
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March 2024 by bob love
The crew at Eric's is very professional and have been trained well they are all honest and very knowledgeable. Would recommend them to anyone needing rv repair.
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October 2023 by Richard Marshall
Paid $400 for three glow plugs. Still didn't cold start without being warm or pulled in. Just changed the glow plug RELAY myself and that took care of it. No more shops for me.
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September 2023 by CougarZeke
I rolled into Sequim on the way to Sekui with a broken hub on my boat trailer. I was back on the road within 90 minutes. Eric's operation ordered the part and had it delivered within 30 minutes and installed a few minutes later.One of my friends said, "that might be the only place in Western Washington where you would get that level of customer service!"Service: Steering & suspension repair
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September 2023 by Bryanna Mellen
Exceptional group of people. Great choice of rv repair in necessary.
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September 2023 by Matthew Huck
Great service
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June 2023 by Monika Guggenbühl
Very helpful lady at the frontdesk. She knew immediately what we wanted to buy, as I said: I need a poop-pipeline for my Airstream! Hahaha. Swiss language sometimes works, if you translate by word.Thank you.
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June 2023 by Peter Placos
Chris took car of my truck quickly and with utmost competency. I was given options that worked with my budget and got me back on the road.
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April 2023 by Megan Williams
I use my motorhome as a rental, and my renters were traveling though Washington when they had an urgent repair needed. Eric's was able to squeeze them in for the necessary work, I know they were busy and could have said no. It was great service. Thanks for being flexible and working with us! Very grateful!!
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April 2023 by Anie R.
ABOVE AND BEYOND!! Chelsea went above and beyond to help us get the service and professionalism that we should have gotten at a shop we had work done in Mesa. She is amazing and Mark, who actually did the work...did it RIGHT! So, thank you both. Lucky us to live just a few minutes away in case anything goes wrong. They will make it right!!
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March 2023 by Theodore Lewis
Very helpful. One of their techs explained what was wrong with my travel trailer and gave me options to have them fix it or sell me parts needed which is what happened and my trailer is good to go. Very friendly staff!
