Mountainside Mail is a business known for its outstanding and above-and-beyond customer service. Reviews consistently praise the staff as super friendly, pleasant, knowledgeable, efficient, incredibly nice, and very helpful. They are described as going out of their way to assist, including carefully measuring and packing items to ensure safe arrival, even staying open past closing time to help customers. The business provides a full range of mailing supplies, with boxes, tape, scissors, labels, and packing materials available, plus a table for self-wrapping. This exceptional care and efficiency, where staff make customers feel welcome and turn stressful situations around, sets Mountainside Mail apart. The only noted drawback is that some customers wish for Saturday hours. Overall, it is celebrated as a great small business where people plan to return again and again for all their mailing needs.
Janell at Mountainside Mail & Gifts went above and beyond to assist in measuring and packing items to be returned. Looking for sizes and materials to ensure it arrived safely and for a price that was accepted. It is service such as this which sets this business apart from others and one where I will go to again and... read full comment
December 2025
Every time I have been there.they have been so helpful ☺️
December 2025
My gosh, when was the last time a store clerk jumped up to open the door for you? Sure I was carrying a big box and they weren’t busy, but she was also very pleasant and efficient. I left in a happier mood.
