Pedego Electric Bikes Sequim is a locally-owned store that is the region's foremost expert in electric bikes. They offer sales, rentals, accessories, and service for the premium Pedego® brand. The store is known for its excellent customer service, where customers are treated like family. The staff at Pedego Sequim are praised for their patience, accommodation, and willingness to go above and beyond to ensure customer satisfaction. They help customers find the perfect electric bike for their needs and deliver the bikes ready to ride. The store also stands behind their products with parts and service support. Customers highlight the store's genuine and helpful approach, with the owner Garth being described as understanding and accommodating. The shop is commended for its flexibility, with the staff willing to make customizations like changing handlebars, seats, and tires to meet the individual needs of riders. Overall, Pedego Electric Bikes Sequim is a highly recommended electric bike destination, known for its premium products, expert service, and exceptional customer care. Customers appreciate the brick-and-mortar store's dedication to ensuring a delightful experience.
Great shop. The owner Garth seems to be genuine in making the sure the customer is satisfied. Garth even took back the 1st bike I bought, because I didn't like it a couple of weeks later. I HIGHLY recommend this bike shop.
November 2022
Garth and team at Pedego Sequim are very knowledgeable. They took their time explaining ebikes to us and the difference in the various models. It was a pleasant experience. I just wish the bikes weren't so expensive! :o)
November 2022
Have owned my Pedego for 16 months and have over 2500 miles. Garth, Don and Ben at Pedego Sequim are always willing to help with questions, maintenance and repairs. Yes, I’ve taken a tumble and banged up my pretty Stephanie Blue bike, and they have seen her in their shop on several occasions…always returning her in... read full comment
