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October 2025 by James Biehl
A good place to take your vehicle instead of a high priced dealership. Excellent service and friendly front office staff
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April 2024 by Daniel Meehan
Outstanding customer service
Very intentive to my needs.
Highly recommend service from these guys!
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April 2024 by Rosemary Park Park
My husband had a good experience at First Choice. Friendly knowledgeable staff with a nice shop and good prices.
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April 2024 by Heidi Davis
Brought my car here after an accident and needed to have work done on my front bumper and undercarriage. I understand the hardship of finding the correct parts in a timely manner, but the communication from this establishment was non existent. originally brought my car in on 1/26/2024 and finally picking it up 3/18/2024. During this time I initiated all calls regarding the progress of ordering parts, the status of the work being done on my vehicle, and when my vehicle would be ready to pick up. Disappointed in the lack of communication to customers when this establishment is charging $160 PER HOUR FOR LABOR. I knew it was going to be an expensive fix for my vehicle, but charging dealership prices for anything but dealership service seems like a scam to me. Alongside the lack of communication, and the labor pricing, i was also extremely disappointed by the urgency of this establishment to get my vehicle fixed. The secretary tried multiple times to convince me to total my car, which came across as someone not looking out for the best interest of their customers and laziness. it is really quite unfortunate that the tow truck company Jim’s automotive recommended this place to me. after a $4,500 repair (most of which was the cost of labor) I have my car back and will be going to a more trust worthy body shop to finish my front bumper.
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January 2024 by Noah Wine
They were extremely helpful and went out of their way to explain and fix my son's car. 2 thumbs way up
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January 2024 by Perry Burkholder
Bring your vehicle here every time. They go the extra mile. They took our oil leaking jeep in at 4:45pm, diagnosed and chose to stay late and finish the job so we could get home tonight. DJ is a rock start mechanic who showed us the problem and fixed it. Over the top excellent diagnosis, service and attitude! They even bought us pizza and drinks since it was late. WOW!!
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January 2024 by William
No preparation, research not done beforehand combined with lack of experience lead to unnecessary 3+ hours of idle time waiting around doing nothing but waiting for a callback from some kind of internet mechanic service.
Bad customer service and communication due to lack of knowledge exacerbated problems.
Shop seemed fixated on big $ battery replacement repair, necessary or not. Charged full diagnostic rate despite not looking into low $ wiring fix or BECM replacement as requested.
Unsure if this is because they are scammers or just incompetent with Hybrid/Electrical or both but ultimately the bottom line is they failed to help me and wasted my time and money. And were rude and nasty when called out for it. Untrustworthy.
Observe this supposed owner responding here, whom I have never communicated with elsewhere, being more interested in discrediting a bad review than helping me with my car or getting right on what he charged me.
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November 2023 by Chris Thompson
My family and I have been coming here for quite a few years now. Michael and his team have always been great.
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September 2023 by RANDOM LLC
Good customer service and fair prices. Mechanic kindly looked at my vehicle and listened to me about what the issue was with the vehicle instead of insisting of looking at it without my input like many shops.
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September 2023 by Robert Love
Good people, good service
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September 2023 by Renee Purchase
Great service! I will return.
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September 2023 by nutullane nutullane
Fixed our Isuzu air conditioning
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September 2023 by Tool Box
Thankyou
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July 2023 by Mary Randles
We were visiting in Brinnon when our car started overheating. They got us in that day. Unfortunately our car needed a lot of work. This was on a Friday and we got the car back on Tuesday. They were very friendly and did great work at a reasonable price
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July 2023 by Allen Thompson
You performed good work and saved us from being stranded! Thanks!
