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December 2023 by A G
Small but efficient
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May 2023 by B T
Great customer service. Staff is awesome.
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September 2022 by Mud Kip
Out in Lilliwaup we could only get Centurylink DSL which Centurylink charges only for "high Speed" even if you don't get that. 90$ a month for 1.3mbps DSL that runs at .7mbps, 1mbps on a good day. Streaming was almost impossible unless you were watching Youtube at 240p.HCC installed Fiber and we love it. I'm paying for 100mbps but often get higher speeds than that. 100mbps = 12mb/s download rate and we get up to 15 or 16mb/s. And our bill is less than it was with Centurylink who decided to up the price the last few months.Both our family and I are happy with our service. Sure, the television isn't quite as good as DirectTV but it also isn't predatory like DTV (who has movie ads placed in the guide causing my grandpa with alzheimers to constantly accidentally buy movies) but all the free streaming apps makes up for that, streaming we couldn't run before. Our total bill for TV, internet and phone is 100$ cheaper than it was for Centurylink and Direct TV.Only problem is one day there was a service outage, which is nothing compared to the amount of outages we had with Centurylink.Thank you HCC for providing a much better service than the greedy big telecom companies. You really came in at the right time as we were debating Starlink, but you provide a faster cheaper service.
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November 2021 by Sue Johannessen
Nice people very helpful with our replacement box. Clean comfortable office.
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September 2021 by Lucinda Mazziotti
Horrible customer service and astronomical costs to set up service!Very disheartening!
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August 2021 by Melissa Mae Denham
My father has had Hood Canal Comm for years and he has been very happy with their services.
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June 2021 by rich kelley
it would be cool if the reconecting wouldn't interrupt every 10 minetes...but never during advertizments
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June 2021 by Gordon Winch
Lots of troubled service, few to no answers. Frustrated.
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May 2021 by Reva Fowler
These folks are always friendly and helpful! ?
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April 2021 by James G
They do their best to offer good customer service.
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April 2021 by Mikey Barr
For $90 a month, I got outages and horrible customer service! I went to another more reliable company for $50 and got much better service.
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January 2021 by Marshal Fosdick
due to the covid the wait was bit slow, besides that .. great service
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March 2020 by Ricky Tew
Got new place and called for service. Guy came and less then 10 minutes tells me THEIR cable is broken cost ME $3600 to fix THEIR cable. They have monopoly on my area so no other options. I'm a single home NOT a complex. $3600 sound good? ANYBODY? If it does then give it, I won't. ANYBODY BUT HOOD CANAL IF POSSIBLE!!! ANYBODY ELSE!!!
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February 2020 by Michael Stark
So far I'm very happy with the service but prices are expensive oil in the way but got to have what got to have
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January 2020 by Jo Claxton
All of the employees are very helpful and friendly, we are always satisfied with the service
