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October 2025 by Ray Murphy
Great staff. Always willing to work with people.
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May 2023 by Kenneth B.
I have a friend that has a storage unit here. A while ago, the door didn't go up all the way and it damaged his equipment when he pulled it out, not knowing the door was only partially up. They didn't fix the door, but they paid for the damage to the equipment. He called me today and told me he couldn't close the door. They told him too bad, it's after 4 and they don't have time. He is too nice a guy to complain, but I'm here to tell you this is not customer service! I bet they cash the checks right away!
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April 2021 by scott privett
I just don't know how they can sleep at night charging so much
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November 2019 by April Kelley
The people that run this place aren't very nice.
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March 2019 by Hollie J.
I used this storage for over 2yrs and never had any issues. When I first signed up, I wasn't sure how much storage I would need. She went out of her way to explain each measurement and how much it would hold. I went into detail about how much we had. By doing that, she recommended a size, and it was a perfect fit. I had a few issue in the beginning with autopay. One being the date it came out and the second was changing out the card. I emailed them right away and was sent an email same day and everything was taking care of accordingly. I found this company to be very professional. I would recommend them to anyone. I am truly grateful they were there to help us out when we needed it.
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March 2019 by Michel Hilt-Hayden
Quick services
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December 2018 by Tania Kenner
Great secure storage facility. We've stored our stuff here for years. It's never been messed with. Never any moisture or pest issues. Highly recommend.
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December 2018 by Jason Southwick
Very safe and always clean.
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August 2018 by Debiann Kyler
HORRIBLE EXPERIENCE. Staff not reliable AT ALL!!!
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August 2018 by Dave Tuttle
Love them there great...
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August 2018 by Mac Cluver
All gravel and poor access to units
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August 2018 by Daniel Kyler
HORRIBLE EXPERIENCE. Staff not reliable AT ALL!!!
I live one hour from this place. All hree times I’ve been there, the office has been closed during their business hours.
-They do not answer the phone in the mornings and they do not return calls promptly.
-Staff incompatant * “forgot” to finish the process of entering my access code, therefore upon my first attempt to access, the gate would not open when I arrived with 3 movers and a moving truck to unload my furnishings into the unit. Oh and no one was there to open the gate or fix the problem? NO no one!!! Apparently, she had ran an errand and didn’t have the courtesy to leave a note on the door. She finally returns after 30 minutes and activated my access code.
-Unreliable, second attempt during business hours, again gate won’t open.... I ring the door bell. No one answers....Finally after 10 calls I give up drive an hour home and call some more....she calls back two days later. She was home that day but to ill to answer the door, even though she knew I was there ringing the door bell.
-Again, Staff Incompetence- staff fails to complete the process for my request to auto pay. It’s not until 6 months after my initial account opening when I learn I cannot enter the premises for a second time because of non-payment! What? Wait.... No letter, no call, no notification at all that there was a problem with my account? Are you people crazy? Why has it not been auto deducted as requested? Again she admits she failed to finish the paperwork! I absolutely hated this horrible lazy business ethic. Office hours are posted as 8-4.
Forget it!!!
-MOVE OUT DAY. I’m there with a moving van, my 80 plus father and I cleaning out the unit. I ask the gal what needs to be done after I’m finished. STAFF:“Just come knock on the door and tell me” ME: OK,..., 5 pm I go knock on the door and an on-site guy opens the door. I ask “do I need to sign something I’m ou.... before I finish my sentence he loudly stated “WE ARE CLOSED” and he literally shuts the door to my face.
if you’re thinking about PICKERING STORAGE I say think twice DONT DO IT!!!
You’ll not get the 8-4 work ethic from the current on-site staff. Shame on them. After 3 attempts to get into my unit without issues....I realized these people do NOT deserve my business. NOT EVER!!!
I’m out and glad to be out!!!
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June 2018 by Lee Reynolds
Hard to get A hold of
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February 2018 by Cre8ive Imag3z
Very nice staff. Clean, convenient storage units with lights and heat to protect our belongings without paying a whole lot. The hours of accessing our unit is really necessary for us since we both work all day!
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August 2017 by Brenda Washburn
Nice clean place very secure and friendly staffing
