Shelton Ford, part of the Bruce Titus Automotive Group, is a well-regarded dealership in the South Puget Sound area. The dealership offers a wide selection of over 500 new and used vehicles, catering to various needs and preferences. Customers appreciate the hassle-free car buying experience, noting quick service and a welcoming atmosphere. The dealership is clean and offers complimentary beverages while customers wait for paperwork. The service department is also highly praised, with knowledgeable staff who provide clear options and support. Many customers report positive interactions with the sales team, who are described as friendly, prompt, and attentive. Sales representatives take the time to answer questions and ensure satisfaction, even following up after the sale. Overall, Shelton Ford is known for its exceptional customer service, making the car buying process smooth and enjoyable. Whether purchasing a vehicle or seeking service, customers feel valued and confident in their experience at Shelton Ford.
Troy and Felipe were great! Made the buying process easy and I felt like I got a great deal!
February 2026
Bought my car from here a few months back and they did wonders for me. I would highly recommend them to others.
January 2026
We were very happy with our buying experience and are pleased with the vehicle we decided to purchase. Seamus was the salesman who helped us. He was able to answer all our questions without making us feel pressured. I'd be happy to purchase a another vehicle from this dealer in the future.
