Tractor Supply Co. is a local rural lifestyle store that offers a variety of products, including pet supplies, livestock feed, power equipment, and workwear. Customers appreciate the friendly and helpful staff, who are often described as treating them like family. The team is knowledgeable and eager to assist, making shopping experiences enjoyable. One customer praised specific employees for their exceptional service in resolving issues with a lawn mower, while another highlighted the swift assistance with loading purchases into their vehicle and speedy checkouts. However, some customers have faced challenges with the online ordering system. Issues such as delays in order fulfillment and difficulties tracking shipments were noted. One customer shared their frustration with receiving incomplete items and the tight time frame for picking up orders, which can lead to multiple trips to the store. Despite these online ordering concerns, many customers maintain a positive view of the Shelton store and its employees, with a strong sense of loyalty and nostalgia for the brand. Overall, Tractor Supply Co. is recognized for its dedicated staff and wide range of products, making it a valued resource for rural living needs.
I was at this store. Art was amazing great customer service. Answered all my questions, helped me with all my needs. I left satisfied and will definitely go gi back for his knowledge and work ethic.
July 2024
We purchased a cub cadet lawn mower, and was only able to use it once. It would not start again. Art & Darren came out to our property and figured out the issue and had it running in no time. Awesome gentleman!
May 2024
Art has excellent customer service and was a big help loading a big ole pile of fence supplies
