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March 2024 by Steven Dahman
I'm leaving two stars and that is very generous. More than twice I have tracked a package across the country, but as soon as it got to the Shelton post office it will sit there. Saying it is "out for delivery" yet not getting to the box each day. The last time this happened I filed for like an investigation or review,.. something like that. When the lady called you could tell she was mad. Short, snappy and acting like I had done something wrong. She never apologized or tried to explain. Nothing.... She just said that it would be showing up the next day, and that if I would have just waited one more day, it would have been here.... Smh. Customer service is non existent at this post office rarely will you get one on the phone
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March 2024 by Maya North
Three stars because there have been good experiences. I have three issues. My outgoing mail sat for days with no pickup. If they won't do that anymore, why are they selling mailboxes with that red flag? The second issue leads to the third. The badly placed mailbox by the Fred Meyer store on Wallace-Kneeland will not open. It's also battered, rusty and clearly neglected. With shipping prices being absolutely ridiculous, there should be money for upkeep. This leads to the third issue. Nobody answers the phone. I tried twice and it rang forlornly until it hung up on me. I'm trying to report an issue, people. Seriously?
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March 2024 by Sandra Koch
Staff us always friendly and efficient!!!!
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March 2024 by simone raymond
Absolute garbage. If I never wanted to kill myself before I certainly do now
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January 2024 by Jennipher Calhoun
This is the worst post office I have ever dealt with. After talking to the post Master and being assured our packages would be delivered. A few months in the regular mail man returns after the holidays and chooses to with hold our packages. However all through the holidays in his absence all the other drivers delivered no problem. Live bugs should not be going back to the post office .just drop the package off on the porch.ITS YOUR JOB!!!! DONT LIKE IT GET A NEW ONE!
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January 2024 by Rubadubcubb
Delivery driver postal worker that does Aracadia/Lynch road needs to get canned. 0/10 effort from them.
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January 2024 by Kathy Sneller
Our mailman refuses to deliver packages to our porch. This is after taking down our fence. He has a clear sidewalk now and still refuses to deliver our packages. We talked to post master, she told us she would do a drive by and we would bebe getting our packages.
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January 2024 by Fran Stevens
Friendly helpful staff!
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January 2024 by Red Melon
Some of the most miserable employees here, they can’t even do their job without acting like you owe them something I’ve had some of the worst experiences with the Asian guy. If you can avoid getting your packages here then do it it’s better than having to deal with these employes.
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January 2024 by David Williams
Great personalities are working there.The line moves fast most of the time. Any slowdown is usually customer confusion.
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December 2023 by Bruce Fuller
Seems that no matter what the individual that delivers the mail to my home address just can't seem to get my mail to me. It's always "Delivery Attempted: No Access to Delivery LocationShelton, WA, United States" Yeah right. No cars or obstacles in the way. LAZY is what the term is. If you don't want to deliver my mail to me then get another job where you don't have to actually do some work or think. If could give zero stars I would.
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October 2023 by Samantha Norberg
Why are all of your delivery drivers so incompetent? Looking at the other reviews just proves the point. I mailed a very important letter out 10 days ago and it still hasn't reached Union! Another reviewer said you bent their college degree in half, which reminded me of the time you refused to even deliver mine. The address was 100% correct but you spent an entire month returning it to the college where I had to go pick it up. I don't know how you can mark something as invalid address, but deliver mail to the same address every day. Seriously, find some professionalism.
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October 2023 by Jasmine Elexus
The man who is always working the front desk never fails to greet his customers with the most disrespect. He speaks down to the people he's supposed to help. I have experienced this attitude and have witnessed him give this same attitude to multiple people. Get a new front desk person.
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October 2023 by Britt
Horrible service. We have been waiting on a package for four days now that has been “attempted” to be delivered three times. One of these times the driver drove into our driveway and turned around without delivering the package!!!!!!! Then put there was an issue with our mailbox not being big enough when they were literally at my porch and decided not to deliver it. Pure disgust.
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August 2023 by MermaidQueen
Constantly having issues with even receiving my mail. No matter what is said to me or promises of it getting better I still have to come into the post office to get things that should be delivered to my home. The constant lie about my driveway being blocked is getting ridiculous every other mail carrier brings my packages up here and yest USPS can't for some reason? My medicine is constantly stuck at the post office from Saturday and Sunday because my mail man refuses to bring it up. This is medicine that needs to be refrigerated! Ridiculous
