-
March 2024 by Jayelle ..
This location is super friendly, I stopped by to get one of my tires checked and they were efficient. The way they interacted to their other guests were great, it didn't go unnoticed! I would come back here if anything needed.
-
March 2024 by Omeed N.
As a life long Les Schwab customer, Les Schwab turned me away because they didn't want to repair my flat tire since it has foam in it. I called Discount Tires and they said they would repair my tire for free and no issue with the foam. The entire staff from check in and the techs were very friendly, polite and patient. The store was clean and the service was fast. I'd highly recommend this store to anyone due to the exceptional customer service I experienced.
-
February 2024 by Eleana S.
Discount Tire is a reliable and reputable tire retailer that provides easy and efficient service whenever our car tires are broken or need replacement.
-
February 2024 by Ray b
I've been a customer of Discount Tire for decades now. Here's one more reason I'll continue to stay. Recently I had a TPMS problem, which persisted after Discount Tire calibrated the TPMS a second time. So, I went to the dealer and spent some money to get a new sensor installed. That was a mistake and I should have went back to Discount Tire one more time. Discount Tire refunded the cost of the sensor that the dealer put in. Thanks guys!!!
-
February 2024 by Victor Petrik
Great service
-
February 2024 by Winston Kingsbury
Very helpful. Replaced all four tires years ago when I bought the car. Needed a new spare wheel and tire now and they were able to reasonably hook me up. Great then great now.
-
February 2024 by Joshua G.
I always strongly recommend Discount Tire (def get their lifetime warranty package on all 4 tires, especially if you have an AWD vehicle where you might have to replace all 4 tires at once), but the Shoreline location in particular is PHENOMENAL. The staff are knowledgeable, fair/honest, and fast as hell. A++++++! Thought I had a leak just before a long roadtrip today, so I showed up at their shop at 7am (they open at 8). Staff came out at 7:58, found a screw in front left tire, fixed it, added air to all tires, and had me on my way inside 15mins. Cost me $0 because of the aforementioned warranty plan. They're your favorite tire shop's favorite tire shop. You'll thank me later!
-
January 2024 by Kenny Stoneman
I booked my appointment and ordered my tires a week in advance. On the morning of my appointment, the shop called to let me know two of my tires were stuck in Utah, likely due to weather, and the other two were in a local warehouse. It ended up being a complex series of events that took up my whole Saturday.That said, Silas did his absolute best to make things right. When we couldn't get the two tires from the warehouse, he offered me an upgrade to more expensive tires. When it turned out there were only two of those in stock, he found a full set of tires (also more expensive than my original purchase, and arguably best-in-class according to some tire sites) in a slightly different size that still fit my car. Then he got those tires installed same day.Bottom Line:While my "tire journey," as Discount Tire likes to call it, may have gone from a 1-2 hour appointment to an 8-hour ordeal, it was almost entirely external factors out of the shop's control. Silas did an excellent job of getting me a full set of solid tires and preventing the need for a second appointment.I will definitely be returning here for my future tire needs.
-
January 2024 by celeste song
had a tire with a screw in it. dealer said it was un-reparable and I should replace all 4, almost new tires. You guys repaired it for free.
-
January 2024 by Eric Roberts
2 1/2 hours waiting. Often time I was the only person sitting in the lobby. I finally asked when I saw the person that took my money only to be told “yes, it’s been done for some time.”
-
January 2024 by Gretchen Todd
The quality of service here is next level. Todd, the marketing manager, is fantastic!! All of his staff work with respect and patience. Highly recommend the Shoreline location.
-
December 2023 by Kirsten Gero
The customer service here is always top notch.
-
December 2023 by Darryl Alf
Friendly people great service
-
December 2023 by A B
Since 2010 I've been a customer of Discount Tire. I've worked with four locations around Seattle and I've purchased at least 10 sets of winter, summer and all season tires over the years. By far, the best experience I've had has come from their Shoreline location where Mathew and Todd have provided outstanding service. They both are friendly, knowledgeable, professional, and show genuine interest in taking care of each customer.
-
November 2023 by Jim E.
My regular Discount Tire is the Northgate location but I came to this location because of tire and appointment availability. Easy in/out with an appointment and seems less busy than Northgate. Very pleasant experience and I would actually consider coming here again even though it's a bit further away from me.
