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October 2023 by Shannon Knauss Q.B.E.
I never see anyone at this store but my client wanted this paint so I checked it out. Very helpful man , quiet store. A little more expensive than HD but you get the customer service and they have all of the tools that you could need.
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August 2023 by Chris Riley
Thay have good paint
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June 2023 by Heather linscheid
I love this store! The staff are very helpful, the paint is great quality and if you want to get the same paint that you purchased for a previous project they can easily look up the information!
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January 2023 by Shane Farrell
Great product I am ok with a premium price but 35% over the other major competitors price is well past any thing justified. When questioned over pricing the response sealed the deal I will not return to Mallory. Maybe the difference in the franchises?
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October 2022 by Barry Kenney
Great qualifying. Prices have doubled since we painted our house four years ago. It took a day to get the paint we needed.
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September 2022 by Susan S
Love this store! Brian, the manager, is awesome. He will go above and beyond to make sure what you're choosing is going to be just right. Their customer service is top-notch, as is the paint. I *only* trust Benjamin Moore!
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April 2022 by Erick Frederick
Knowledgeable, helpful and friendly. What more can you ask for?
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February 2022 by Kim J.
The staff here are so kind and helpful. They knew so much but also weren't pushy about what I should buy. Appreciated their help and willingness to answer my questions.
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January 2022 by Caslon B.
BM paint is great but expect to pay 10% over list price for it at this store. Also, don't expect them to keep records of your purchases. We bought paint for our house from them, it was thousands of dollars, and now they have no record of it. New location is difficult to get in and out of. Google and Youtube will give you better expertise than the staff here.
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September 2021 by Michelle MacKenzie
Very helpful in figuring out which of the exterior paints were used on our project five years ago. Perfect match. Thank you!
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September 2021 by Sam Wilfred
Called to ask a question. They put me on hold and after 1hr 1 min 32 sec on hold they hanged up on me. In the process of being on hold I called them on parallel line and every time they put me on hold. When I explained in 22 min of being on hold that I don’t want to be put on hold because I’m already on hold on another line but it’s been to long she said she already has a customer and have no time right now for a phone customer. I went to original call and after ever an hour of being on hold store clerks hanged up on me without saying a word or explaining anything. No apologies, no questions. When I called them back it turned out the store closed. Most of the time I spent on hold during business hours.During this hold time I also managed to call Mallory Bellevue and greenlake, was on hold there for only short periods of time had my questions answered and managed to call two Ace hardware stores that carry their Benjamin Moore paint and talk to them, was on hold with one of the hardware stores, they also had customers and still managed to find time to talk to me.
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July 2021 by Christine Teteak
Convenient location, ample parking, knowledgeable and helpful staff. Quick service and plenty of stock!
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June 2021 by Linda Maes
The BEST, knowledgeable,& helpful, mgr Tracy,and assoc Paula, explained the process. The best paint also!! I have a girl friend who had this paint 4 30yrs on her house exterior still looks great THANKS!
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May 2021 by Francisco Carbajal
Thank you Paula for a great customer service
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April 2021 by Mary Pat Casey
Paula was very helpful, polite and professional. Good customer service.
