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April 2024 by Ali loveland
I rented there about a month ago and did so after reading some pretty bad reviews mixed with some good reviews as well. I went in and planned on making my decision depending on the person working the front desk because alot of the negative reviews were directed at the employees working the front desk. The person that I dealt with was VERY pleasant and accommodating and it was overall a good experience. So as of right now,I give them 4 stars only because the answering service that takes calls for them is not a good one. Both times I called I was greeted with an attitude. The one lady was soo rude,she acted like it was putting her out to take a message!! I mean you would have thought I asked her to move heaven & earth. You could hear the disdain in her every move on the other end of line. All she had to do was take down a message!!
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August 2023 by Blake Thomas
The units themselves aren't very well-maintained and they're pretty expensive.
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August 2022 by Danelle Kessler
Good service & very clean
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November 2020 by Cherylann Celio
In and out fast.
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August 2020 by Devon W.
We used Shoreline Secure Storage for a transition place for furniture to stay while we moved from one place to another. Jacob and Craig were very helpful by giving us a new-member 75% off deal, a Starbucks gift card, free insurance, and a free lock!!! Jacob also gave us a tour of many units before we chose our favorite! The units are clean, well-lit, secure, and first-floor drive ups, which is so helpful for moving heavy items. If we ever have any storage needs come up again, we will definitely choose Shoreline Secure Storage!
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March 2020 by Paul Meyer
Awsome place mo funmmy business here
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August 2019 by David Rahfeldt
Ok storage
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June 2019 by Paul Johnston
This place has good units but the service is horrible. The people that work there look like they were forced to do it and they act like it too. I've had a unit there for two years and I currently have it. Phone calls are usually unpleasant and they act like they own the Earth and you are a burden to them. when you go in and tell them about your experience they say, oh that was probably (insert name). So question, if you know who the a****** is then why do you let them be the person at the front desk and the face of your company? I also meant to mention that most of the time when I drive up that stupid will be back sign is up with the time that they are supposed to there. Think they're back on time?
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June 2019 by Argola Russell
Clean and great location
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April 2019 by William Ransom
Worked with Max on finding a unit and getting set up. He was super helpful and knowledgeable. I needed a drive-up unit and he rented me a large unit at a very reasonable price. Would recommend.
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April 2019 by Kierra Williams
Max was very knowledgeable and helpful!
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April 2019 by Barry Wheeler
Great service and pricing. Thanks!
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March 2019 by Alen Fikic
I just rented a unit from these guys. Both, Jim and Max, were the kindest, most knowledgeable, and patient people. They walked me through the process and made me feel super comfortable. I am definitely going to be recommending these guys to my friends and family.
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March 2019 by Angela Read
Rose was very helpful in getting my change of address updated. Max was great. Clean and dry units. Convienient location.
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February 2019 by Dennis Odom
Local storage place in shoreline, woman operating the place has worked there thirty years. Most helpful and knowledgeable.
