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November 2023 by Benson A
Phil was probably the best, personable, and knowledgeable U-haul customer front desk employee I’ve ever had the pleasure of interacting. I will rent from this location specifically because of Phil! Easy pickup and return!
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November 2023 by David Smith
The customer service was great, the truck was nice and the self return after hours was simple.
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October 2023 by Tina
This uhaul location is excellent, easy to see from the road, and the staff is especially helpful. I was helped by Phil who made sure I had everything I needed and made the process of checking in and out very easy. Will come back again when it's time to go again!
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September 2023 by Panagiota “Karyatisa”
Phil was great with us and met all our needs with our U-Haul rental. Will definitely use this location again for our U-Haul needs. Thank you Phil!
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August 2023 by Rebecca B.
I would give them -5 stars if u could. The manger was so rude & wouldn't help me with my return. Don't waste your time coming to this one go to another one.
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August 2023 by Chanon P.
amazing store! i cant believe how helpful they were, they let me loan a truck despite having a record on file for my last accident with their trucks
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July 2023 by Thomas Lai-Fook
This place is understaffed. I was trying to get a wait time on purchasing some propane and the employee told me I was rude. He could not give me a time estimate so I left.
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June 2023 by Robin
The phone number on this page actually calls a place right next to U-Haul that is not the official U-Haul, but kinda pretends to be as they also rent U-Haul trucks. It’s very confusing and if you’re lucky the guy who will pickup the phone will explain that to you in a rude way.
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June 2023 by John S
Do not come here for a propane refill. You will be ignored until you decide to leave.
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May 2023 by Michael James Peterson
Nick DeMario, is the general manager and is by fat one of the most disrespectful managers I have ever come across. Ever.
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April 2023 by T S.
If I could give negative stars I would. MY RESERVATION DISAPPEARED BUT CHARGES ARE STILL PENDING ON MY CREDIT CARD. DON'T USE THIS LOCATION! FIND A FRIEND WITH A TRUCK OR USE A DIFFERENT BUSINESS BUT DON'T GO HERE.I went in person to the store on Tuesday to make a reservation for Saturday hoping that this would make it a smooth transaction and move, no hiccups like the one I'm about to describe. My driver arrived Saturday and despite the lot being jam-packed full of trucks, was told he had to pick one up at another location. (I was told on Tuesday if a truck was not available I would get a call on Friday to make arrangements for pickup at another location. That never happened.) He was then sent to two different locations, The first of which told him he was in the wrong place, the second place couldn't even find the reservation. (NOTE: now my confirmed reservation # does not exist--see photo 1 and there is still a pending charge on my credit card) By now over 2 hours has been spent driving around to get the runaround. My driver calls to inform me of the problem, so I call the location myself to ask WTF? The guy knew exactly what I was talking about, but couldn't help me cuz he was 'with a customer'. I was likey quite rude and refused to be put on hold by stating that I was a customer BEFORE his current one & I wanted to know why I didn't get a call the day prior regarding supposed truck unavailability & why out of all the damn trucks on their lot not one was reserved & ready in my name despite having made & confirmed my reservation 5 days earlier!!???!???. He said he didn't know & the manager wasn't in today, and there was nothing that they could do at the moment so he'd have to put me on hold and someone might be able to help me in a few minutes. I was put on hold, waited, 5 minutes....I knew no one was going to pick my call back up.... I called back and was hung up on, despite being told on the third call that no one hung up on me. During the third call I asked to leave A message for manager Nick, apparently he's the one on the outgoing message. And I kid you not, I was asked how I wanted to leave a message. So the smart-ass in me replied "typically you write down my name and number on a piece of paper and you give it to your manager when he comes in"....and that I didn't appreciate being hung up on when I called the second time, to which I was told it didn't happen.... because of the way the phone is....whatever. I was then told Manager Nick was not in today, I said I already knew that, That's why I want to leave a message. Then I was offered the Manager's number which I pointed out is the store number I was already speaking with, & was again informed that Nick wasn't in today. then I was told I could leave a voice message. At this point I am more than irritated, mumbled something under my breath and hung up knowing I wasn't going to get anywhere, and something tells me I never will.
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March 2023 by Sergeant T.
This location really earned a zero!It is what happens when corporate America take over the independently run rental businesses. When you pay people peanuts, you get monkeys.
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March 2023 by Curtis Cupach
Antione was great - got me in a truck in less than 15 minutes and everything went perfectly.
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January 2023 by Galen Pizzorno
The manager, Tabitha, went out of her way to really help us on our move. Efficient, knowledgeable, helpful and very kind! Great service!
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December 2022 by Jennifer Goss
I called with questions regarding my online rental and was hung up on three times. I finally drove there and witnessed staff standing around and being unhelpful.
