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October 2023 by Audrey Bremner
I came in yesterday and Phil was amazingly helpful. I said I would have to come back, he was very kind to reach out again. He got me all set up. Thank you very much Phil
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October 2023 by K S
I recently rented a unit from these guys for the second time and have nothing but positive things to say. There was a small issue with the hasp on my units door that prevented me from being able to lock it. Staff immediately fixed the problem and went above and beyond to make sure I was satisfied. That kind of customer service is unfortunately rare these days (especially in Seattle) and it really meant a lot during a stressful move.I wish I could remember their names (I'm bad at that) so I could shout them out here but really everyone who works here has always been awesome, I'd give 6 stars if I could.I can honestly say I'd recommend these guys to friends/family without hesitation. On top of the great service they also had better prices than other storage places in the area. I'd go back to West Coast Self Storage again even if I had to drive further, they're that good. Really a win-win situation.
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September 2023 by Diane Gill-Antovich
Phil, the person in charge on our first day at West Coast Self Storage, did an excellent job! It was impressive to see the way he showed various options even beyond what we were considering. He gave great ideas and we ended up with a unit that is perfect for us. he really went above and beyond the call of duty to make sure that everything was clearly discussed and he was so helpful in making a decision. It was beyond our expectations!
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August 2023 by Nicole Osgood
Phil was amazing! The easiest time I have ever had dealing with a uhaul or self storage location. Extremely nice and easy going, only thing I am unhappy about is that I can't give him more stars! 10/10 would recommend!
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August 2023 by Brian Drischell
I had an excellent experience working with Kyle at West Coast Self Storage. I unexpectedly needed two units at the last minute and Kyle handled everything from beginning to end in a very professional manner. He explained their policies clearly and even honored the web rate over the phone. The facility is very clean and well maintained. I would highly recommend.
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August 2023 by Brayden Hansen
Kyle & Terry were amazing! They made me feel comfortable with the truck and sure I knew all the rules about keeping everything safe. Also, for the hard days moving the AC in the truck is amazing to cool you down.
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July 2023 by PRINCE IMPERIAL
Great customer service! Easy access! GREAT PRICES! HIGHLY RECOMMENDED. Couldn't ask for a better management team highly recommended. Definitely accessible and easy going ? 5 stars service. Kyle was a total professional all the way around.
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July 2023 by LaChelle Cox
This is a great location the facility is clean and organized and Kyle is AMAZING!! He made sure I had a quick and easy experience renting and returning a U-Haul… I will definitely be returning for my storage and truck rental needs!
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July 2023 by Victor Velazquez
My experience with uHaul storage was outstanding. The employee was very professional, answered all of our questions and saved us money by providing the information that allowed us to select the perfect storage unit.
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July 2023 by delores ingram
Kyle was so amazing. A uhaul truck leasing company canceled on me and Kyle made sure I was up and running within 15 minutes. Without him I would not be moved today so thank you so much Kyle. You made a huge difference in my life.
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July 2023 by Harold Pettegrove
I called these guys as they were the closest and had very competitive rates on their website.When I went to terminate my storage I had made an error and not notified them of my intention to vacate. After talking to the manager he remembered me and recalled how I made the error. He ended up waving the fee.Very understanding and great customer service. I will recommend them to anyone I know looking for storage!
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June 2023 by Angela Farrar Small
In just a few days, I went from clicking a link online to moving into my storage space today. In between, there were helpful phone calls and office visits that made both my U-haul van rental and the storage rental go very smoothly. All my questions were answered, and the space meets my needs. Special thank-you to Kyle, who was friendly and informative throughout!
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June 2023 by Adam Read
Phil was amazing! Dad jokes for days! Really though, experience was so smooth and not intimidating and I will always go back for a few jokes if I need to rent a U-Haul or storage needs. Phill earned my business for life.
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June 2023 by Mansour Qalandary
I really appreciate the level of professionalism and excellent customer service I received from your Phil. It's refreshing to see a company that truly values their customers and goes out of their way to make sure they're satisfied. Keep up the great work!Anil ;)
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May 2023 by Hannah R.
Kyle was super helpful getting us set up with our uhaul. Location was nice and our experience was super friendly!
