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February 2024 by Matthew M.
Prescriptions are never ready on time. The pharmacist could have the request for days, but they never work on filling it until you come in. I wish this was the first time this has happened to me at this location but sadly it's now pretty standard. I have to plan on a 15-20 minute wait for them and to fill it while I wait otherwise it just doesn't happen.
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September 2023 by Alex S.
I called at 20:24 to ask if they have any covid tests in stock and whoever answered the pharmacy phone said yes. Showed up to the store at 20:37 and was told that there were no covid tests left???
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October 2022 by Joseph M.
Rite Aid website clearly states "Can't find an appointment? Walk into your local Pharmacy to get your immunizations without an appointment." I tried this at my local Rite Aid and was bluntly told, "we don't do walk ins." I asked why it said on their website that walk ins were welcome if appointments are not available and they gave me a number to call (Rite Aid hotline) and the only thing that number does is tell you to go online to schedule an appointment and then hangs up. Pharmacies are continuing this downward trend in patient care and it is nearly impossible to actually be connected to an actual person now days. It's all corporate profit and numbers games.
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July 2022 by Stephanie D.
I was in this store two days ago and overheard a girl ask the pharmacist to please open the case so she could buy Plan B. The pharmacist directed her to who I assume was the manager. The manager asked her how old she was. She seemed surprised but replied that she was 16. The manager said he needed to check on something, walked back towards the registers, and then told her she wasn't old enough to buy it. I knew for a fact this was not true and so did the girl. She said "There is no law against that" and he just said "Sorry." She walked out without her Plan B. She is in a very desperate situation, was there alone without the support of a friend or family member or the man who contributed to her situation, and then another man who was supposed to help her denied her that help and lied in order to do so. I checked with an attorney who said there is no age limit on Plan B. I wonder how many more desperate young women have been met with this unfeeling and illegal treatment at such a vulnerable time in their lives.
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December 2021 by Sage I.
This is the worst pharmacy I ever been to I do not recommend you go here they wouldn't even give me my prescription and I'm out so I need a refill never again will I go here they did not treat me well
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October 2021 by Tracy H.
This store is across the street from my house and they are NOT that busy any time I've ever been there. It's the horrible operation hours at the pharmacy and how slow they work. I've watched them fill prescriptions and sometimes they just sit there talking and they go so slowly. I had to miss a dose of a medication I severely need because they only operate from 10-6. People with full time jobs cannot get to a pharmacy during those hours. They take long lunches in the middle of the day where there is NOBODY to fill prescriptions. I was told in a very bad tone that they can't do any better. I've seen front line workers kick ass this entire pandemic and this pharmacy is not on board with that. I'm fed up.
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August 2020 by Maris B.
I've been coming to this store for almost 20 years. I've made friends with some of the staff through the years, most of whom who have since moved on to different careers. I've always enjoyed coming here not necessarily for prescription items but also for the specials. I like shopping their dollar days and the marked down seasonal items which sometimes still sell for regular price at other stores. I've bought many useful items through the years from this store and they never fail to come up with more.
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November 2018 by Mei F.
Gah! I can't speak for the pharmacy (have not used), but as a store this place is SO frustrating. This is my nearest drugstore, but 95% of the time I leave here without what I came for, because they only have ONE of whatever I need on the shelf and I'm trying to use a coupon that requires me to buy 2. Do they just restock a single item every time someone buys one? How can that possibly be efficient? If an employee were to offer assistance, I'd ask if they have more elsewhere, but I don't think anyone's ever offered. It's always something in the damn store ad, too. Get it together, people! This is Ballinger, not Capitol Hill or some other shoplifting war zone! :(
