“The only negative comment that I have is that the delivery personnel should have coverings on their shoes when entering the house and replacing them each time they go outside and come back in”
“Went in looking for car speakers. Got some help on the floor but got a LOT of help from the guy (w/m- tattoos- I forgot his name) in the installation area. He set us up with a better fitting set of speakers, ordered what we needed for installation and got us an appointment pretty quickly. Hope installation goes this well!”
“Silverdale Home Depot is really great. Employees are helpful, happy and respectful. This is by far one of the best in-store experiences I've had in a long time. I am thankful to be in the area for a little while. I will be using this store and location without a doubt. Thank you to Home Depot for doing something right. All their employees happy to be at work. Tacoma is just Tacoma so can't blame anybody for thinking the worst from everybody who enters a store. Bremerton is different”
“I was having trouble choosing flooring for my home. I needed to give my contractor a color. After going back and forth from store to store we got the best service ever from Ronnie in flooring. He was patient and most helpful. If you are considering flooring see Ronnie.”
“We bought a washer and dryer from Lowe's. They were delivered last Friday(5/2/25) in the afternoon. It's Monday 5/5/25 in the morning.
They have a 48 hr return policy which I didn't realize counted the weekends.
I just left the store extremely disappointed they will not let me even exchange them for a more expensive set. The agitator in the machine makes it impossible to even fit a blanket in there!
They said there are no exceptions..
Awful company to deal with!!
Their policy is completely unsatisfactory!
I will never purchase Anything from them again! Beware...
It's not going to work out because of the huge agitator.
UPDATE!! They did the right thing after all!
The store emailed the next day and gave me the option to exchange the unsatisfactory set for a new one!
Even though it was a process it ended up fine.
I especially want to compliment the store employees!! They were so helpful. Thank you!”
“I was having trouble choosing flooring for my home. I needed to give my contractor a color. After going back and forth from store to store we got the best service ever from Ronnie in flooring. He was patient and most helpful. If you are considering flooring see Ronnie.”
“I am a beginning quilter and was ready to transition from my first ever sewing machine from a big box store to one with more features and throat size. Sandi was a huge help--so patient and knowledgeable. A trade-in/refurbished model ended up being a great option for my needs and wants and my budget. Thank you so much to this gem in Silverdale for giving me the space and time to test drive machines, ask questions, and learn more about what I was really looking for. I'll be back!”