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March 2024 by Cathlene Norris
It’s so sad to see Banfield go down hill over the years, we bought into the Wellness plan for our 2 little dogs and it was great as we were full time RV’ers for 6yrs and They were almost all over the country. Now we are back in Kitsap County. The unfortunately my 17yr old MinPin had to be put down in February. In order to cancel the Wellness plan they had to determine the value of how much $ was spent and how much we owed and per their calculations I still owe them over $200. For my dead dog! Now my other 15yr old has a chronic cough which they saw him for In January, I tried to schedule an appointment and the 1st available is April 28th today is March 23rd and my dog is sick today. They had no suggestions than to find another vet or sympathy. So I found another vet and asked them to cancel his Wellness plan and waive any fees. They refuse. I’m really sad as we recommended this plan to others who also have been dissatisfied.
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March 2024 by Tim Hultenschmidt
The best vet hospital in the county
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March 2024 by Sheryle Sampson
We were so pleased with the wonderful service that we received today from Dr. Sluys. She was so professional and gentle with our Boston Terrier and quickly diagnosed and treated the problem. We are so thankful that she has found her forever vet! We can't say enough wonderful things about the care we received.
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December 2023 by Noelle
In April 2023 I brought my cat, Socks, for her dental cleaning and told me they needed to remove five teeth. It ended up costing me $1100.Three weeks later Socks died.
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December 2023 by Will Lake
Both our dogs have been treated there and Dr Sulys is amazing
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December 2023 by Melissa Wilson
Staff was very friendly. Git my dog in and out in a good amount if time.
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December 2023 by Kathy Hartlieb
I went in to get dry dog food for my dog, and was really shocked at the prices, how are people on a restricted budget supposed to feed their pets?
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October 2023 by Lilly Madden
It's been an adventure finding a vets office here that wasnt awful, so I am very thankful I finally found y'all (and brought my friend along too)
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June 2023 by Alexis V.
My anxious cat Indigo, saw Dr. Crawford. He took his time to make sure she was comfortable. Very impressed with how well he was able to read her behavior. Gives detailed information and recommendations as needed. You can tell that he cares based off his patient care.
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April 2023 by Kristen Dwyer
If I could give 0 stars, I would. The lack of information and care is why I gave my 1 star review. My dog was diagnosed with illnesses, I was given minimal info about the diseases and treatments. If you do HAVE to take your animal here, do not choose Doctor Sluys, she is a cold human. Also, my dog passed a day ago because she was so sick.
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April 2023 by Dawn Dwyer
There is nothing good about this place. Especially Dr. Stephanie Sluys. Our dog started drinking copious amount of water in January and we finally got her in to see Dr. Sluys at Banfield in Silverdale. We had to have our little dog euthanized on Monday 3/27 because she was misdiagnosed and mistreated. We were told she had diabetes and Cushings disease but Dr. Sluys wanted to wait to start treatment for Cushings after an ultrasound. Our little dog is dead because there were fatal undiagnosed problems, such as advanced kidney disease, keto acidosis and a severe UTI and she was anemic. We had to take her to an emergency hospital to find this out because even with the same blood and urine samples she was misdiagnosed. She had no chance of recovery and no chance at a decent quality of life. Dr. Stephanie Sluys should not be allowed to practice medicine. She never took the time to explain her diabetes diagnosis or explained that she could have a smaller dose of insulin if she hadn’t eaten. She basically said, your dog has diabetes and needs insulin twice a day but don’t give it if she hasn’t eaten. I place the blame for our dog getting so sick so fast squarely on Dr. Sluys shoulders. I don’t know why she treated our dog like that. She was only 10 and should have been able to live a full life even with diabetes. I actually give Banfield in Silverdale a big fat 0.
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March 2023 by Eddie M.
I had been with Banfield Pet Hospital for years, with multiple pets. Dr Guzman is such a nice man. Unfortunately, my visit for my large dog's inability to eat didn't go to well. Dr Guzman, I believe, had a fear of her intimidating jaws and therefore his exam never involved looking in her mouth. It wasn't until she passed away a week later that I discovered she had an object stuck in her throat and couldn't swallow. If only someone has looked...sigh
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March 2023 by J DOAN
Always take our son here for grooming.They always do a great job. Staff is so friendly
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February 2023 by Candie Harris
Had an appointment for our cat. Couldn't get him out of his hiding place, had to cancel 10 before. They were great, understanding. No problem rescheduling!
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February 2023 by Jessica Van wagoner
Amazing vet! They take time for the animals and offer a great pet plan.