“Above and beyond normal service!! I came in yesterday Feb 5 2026 in Silverdale WA location with paint that had splashed all over the front of my car from a vehicle in front of me on the highway. I took it through the car wash, and it's didn't help. I pulled in to try and remove by hand as it seemed to come of when applying light pressure with my fingernail. I saw an employee walk by, Leslie, and asked if there was a better towel or substance to help me get the paint off. That's when this experience at Brown Bear car wash turned into an amazing experience.Leslie not only came out with 3 different products to try and new more abrasive towels, she jumped in and started HELPING me get the paint off. I so did not expect that! Then it got better!! Zaa came along when the wash was not busy and started helping with paper towels and such, Ryan gave us a suggestion for another product to try... in the End. With everyone helping out, we successfully got the paint off, I took the car through again and it was good as new. I simply HAD to give high praise for these three employees for helping above and beyond their duties. Their kindness, patience, customer service, overall positive attitude and professionalism left me super impressed, especially in today's work climate.”
“We come here because the staff are amazing. Everyone is kind and helpful. They’ve really got great attitudes and it makes us come back over and over. Their hot breakfast bar is actually really tasty too!”
“The 24/7 touchless watch is very convenient for those who work strange hours. The complimentary microfiber rags outside and free vacuums make interior and glass work very easy.”
“It is a small and newer business. My experience was very pleasant. Once I had my appointment set, there were plenty of email reminders regarding my appointment, almost a little too much. The end product is what I wanted and hoped for, but for much less than other businesses around kitsap county.”