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November 2023 by Larry Ayers
Camping World! Can't say enough good things about this place. Conveniently located off State Route 3 across from "the Trails" in Silverdale. The bubbly receptionist Raquel was polite and helpful, made sure I was shown to a clean waiting area where after a short stay I was seen by a salesperson named Holly who answered all my questions. All in all a pleasant visit.
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November 2023 by Sethster66
Worked with Van, and he was very helpful in finding the right fit for our needs. Worked with Chad to finalize the deal and they listened to my request to hold off on running my credit at the moment because I was purchasing a home and didn't want to jeopardize the deal.. They allowed me to put money down to hold a unit (we fairly negotiated on by the way) for us to return after closing to finalize the sale of the RV..Turns out I had to back out of the deal in the end and Chad stuck to his word and refunded my money with no hard feelings. I'd do business with them again!
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November 2023 by Adam Davis
Super happy with the service my wife and I received from Dustin and the team at Camping World. We were looking for our first camper so we had a ton of question. Dustin must have opened up 30 campers for us to compare. He broke down everything from towing to pros and cons of self leveling. Great service overall, we are in our first camper and looking forward to using it!Thanks again Dustin!!!
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November 2023 by Kylie Tweedie
We had the pleasure of being served by Dustin Sheets at Camping World - SilverdaleDustin and his entire team were knowledgeable about the products and able to adapt the process to fit our personal needs.Upon pickup, the service team, Steve in particular gave us a thorough run through (since we are new)We recommend Camping World- Silverdale for all you RV needsErika Mason
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November 2023 by jody White
They take care of their customers and value their employees. The service department is top-notch. GP see Jody, he values your time and genuinely cares. Best sock collection ever.
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November 2023 by Kyler Lacey
We worked with Renee at Camping World here in Silverdale and she was fantastic! We've been shopping for an RV for a while and she was definitely the best dealer that we worked with! She had a great attitude and was a genuine pleasure to be around. She was knowledgable and very easy to talk to, we never felt like she was trying to push a sale and it felt like her priority was to make sure we ended up with the right RV. Thanks for the great experience, Renee!
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November 2023 by Amanda Lyons
The entire team was kind and friendly and Jody went out of his way to help us in literally a crisis. He gave us a recommendations for somewhere closer to us. And when several other RV places told us to bug off, Jody was kind enough to fit us in on the spot. I had a horrible experience purchasing my RV at a location in Illinois and this location truly restored my faith in Camping World and in people. Thank you!
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October 2023 by Joe B.
We bought a new trailer from Camping World in Silverdale, WA. to use as a place to live in, 60 mi. from Silverdale, while we were down from Alaska. We were to take possession within a few days after agreeing on9/17 to purchase but that became several very quickly Finally closing on 9/29. There were issues with the Trailer found on the pre-delivery walk thru and because they had temporarily fixed things up so it would not leak We took the Trailer with us so we could get out of the Motel we were in. It was common knowledge that we were living in the Trailer when we made an appointment to get the needed Warranty work done. Having talked to a few people there, we were led to believe that the repairs would take no more than a day and that the main repair would take a few hours. We showed up when they opened on the day of our appointment as instructed by the person who we made the appointment with. He said that way they would be able to start on it right away and we would be able to go home that day. We left for a fun day shopping etc. and went back 6 hours later only to find out they hadn't even started on it. When I asked what the problem was the person behind the desk, whom we had not dealt with previous to the morning we checked in, told us he thought it was just a drop off apparently to be worked on whenever. When I walked in that morning I told him it was here for our appointment. Because we were living in it we hooked up and headed back home frustrated with the situation and the lack of communication within the service department. At least Get the story straight. I feel obligated to go back to them because they have the piece of metal they needed to replace but I don't know yet.
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October 2023 by Chris H.
I am not normally a review writer but the staff at Camping World went out of their way to make my 1st time RV buying was a great experience. James, Shawn and Laura made sure all my needs were met and went above and beyond. The whole team from start to finish was amazing! Please forgive me if I left anyone out.Thank you for everything!
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October 2023 by Amy L.
The entire team was kind and friendly and Jody went out of his way to help us in literally a crisis. He gave us a recommendations for somewhere closer to us. And when several other RV places told us to bug off, Jody was kind enough to fit us in on the spot. I had a horrible experience purchasing my RV at a location in Illinois and this location truly restored my faith in Camping World and in people. Thank you!
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September 2023 by Samuel Chavarria
Exceptional service and very fast. Dealt with Greg the most and he bent over backwards to work with my schedule and ensure that our camper was back to working condition quickly. He communicated with me the entire time and kept me up to date. AC was fixed in a timely manner despite filing warranty claims and some parts requiring lead times. They had us on our way just in time before we left the state of Washington and before it got too hot. Also thank you to the transporters working hard to keep the drop offs and pick ups running smoothly.
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August 2023 by Jessica Velador
This location was very responsive until we purchased and signed on the dotted line. We purchased a brand new Jayco two months ago. I have called, emailed, and texted without a response more times than I should to get warranty work on our new unit, but they will not get back to us. I've also emailed Amir Donyaei who is the general manager without a response. Horrible Horrible dealership! If you value customer service, stay clear of these guys. They clearly don't have it.
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July 2023 by M R.
Excellent service. Respectful, efficient, easy to deal with and went the extra mile for me
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July 2023 by Allen Lim
If you are in a bind or need help in your RV service needs, see Shane at the service department. He helped me by removing a stuck bolt on my hitch. They had to put a torch to it and spent about half an hour replacing the bolt. He came back with a smile on his face and didn’t charge me for the work they did. I was in a bind that morning and he delivered! Well done and highly recommend.
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July 2023 by Kathy
We’ve had our RV for four months. We’ve been trying to contact them and get some warranty work done. We’ve contacted them four different times and they will not call us back or make an appointment with us at the times we've called. The service people are too busy to talk to us. These people are rude and unprofessional and do not honor what they claim they will. We’ll look for a different camping world to help us. If I could give them less than one star I would.
