Costco Tire Service Center provides good tires at good prices, with the convenience of ordering online and scheduling installation. The service experience receives mixed feedback on wait times, described by some as ridiculous, taking about an hour to ninety minutes or more for an install. However, many staff members are noted as being incredibly kind, fantastic, very accommodating, very nice, friendly, helpful, and professional. They are willing to take their time with careful work, provide all requested information, and assist customers even in difficult last-minute situations. The attached warehouse is typically packed and bustling, with a full selection of items and self-checkout options, though some areas like the food court are noted as relatively small. While some customers express discomfort with the large store size, others appreciate the overall convenience and savings, even with occasional product issues. The tire center itself is viewed as a helpful resource, with staff often going above and beyond to ensure customers get back on the road.
Ordered my tires online and set up appointment for a date after the estimated arrival; did need to reschedule as they had the tires in stock. Arrived at time for my appointment (at open); it took about an hour for install, conveniently when I was at checkout in the warehouse. Very convenient and the employee that helped... read full comment
September 2024
Jeff at the Tire Center was very professional and knowledgeable.
December 2023
Good tires, good prices. Quoted wait time is 1hour 15 minutes and that’s when they finally take the wheels off. Ridiculous wait time. Going back to Les Schwab.
