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March 2024 by Pinkgirl F.
The customer service here is hit or miss. Today, I had a very rude cashier. The cashier Selena started to ring me up. No, Hi, no hello. She looked at me like I was the last person she wanted to help. I told her I had brought my bag. I started to give it to her, and she rudely said, "You can bag your own stuff." Ok, no problem. So I set my bag on the counter. She would not hand me my items as she rang them out. She kept putting them on the far side of the bag. She put the card I purchased under my bag, so I almost left it due to not seeing it. She definitely needs customer service training or to find another job. I wasn't even finished putting the stuff in my bag before she started talking to the person behind me. She never made sure I got all of my stuff or said anything before I left.
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February 2024 by Ryan Ricklefs
Always a clean store with plenty of stock.
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February 2024 by Tammie Gray
Please teach your crew how to handle ther people with mental disabilities or homeless with there gentle old Labrador. Instead of escalating a situation aggressively were there laid no real situation. Was super disappointed to go in there and listen to how he handled a harmless situation. For that it is a two star.
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February 2024 by Amber “CANDY APPLE” S
Normally my service there isn't too bad and I have a good experience but it says they close at 9 but the won't let anyone in the door to even grab 1 item 10 min til and they said they closed at 8:55 so there time is incorrect at this location
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January 2024 by Jonathan Perry
Perfectly fine for the time of year.
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December 2023 by Carl and Marci Wiegand
More like the dollar 25 store now because of inflation and thefts. Crowded parking lot shared by many stores. Friendly staff. Store was clean and well organized.
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November 2023 by April Kim
Dollar Tree Silverdale is a mess! Seldom do they have more than one cashier with the other employees outside chatting/ smoking. Going to the Poulsbo one from now on where the employees are competent, friendly and actually do their job.
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October 2023 by chrisBcream productions
Dollar tree is one of my favorite stores to go to. They've changed so much throughout the years. They have so much more items now that you would never thing they would ever carry. They even have some know brand items. They even have a spot with auto motive items that you would normally see in other stores. We usually come here for snacks, school stuff, some dental items, etc.Overall, we enjoying going to dollar tree stores and see what each store has. Lol usually We'll end up walking out with stuff.
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October 2023 by Amy Lee
Store is a mess, management is horrible. Corporate clearly doesn't care this store is horrible.
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July 2023 by Danielle Williams
Manager was rude when i stepped up to her line for check out. Huffing and puffing when she didn't understand/hear what i said. Then huffing because the store was busy through my entire time in check out. Not a great selection compared to other Dollar Trees in the area, either. Go to the Port Orchard one instead!
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July 2023 by Brittany Albert
I love this place!! It's always nice and clean, although a little cramped in the aisles. I have no bad words about the place. The one thing I can say is , I feel terrible making people wait in line behind me when it comes to paying. There is always only one cashier when I'm there and when I've got half the store in my cart to ring up, well , I'm just saying that it takes awhile lol. ? Oh and one other thing, since when do they charge $2 for this and $3 for that???? Guess u gotta change your name "Dollar" Tree. Seriously though, when I was raising my 2 boys, I did my grocery shopping, or most of it, at this store back in the day, just so I could feed them. They ate ranch dressing on everything and I couldn't afford $4-5 a bottle at the grocery store. They actually liked the ranch from Dollar Tree more, thank goodness. I'm so very thankful that this option exists for those of us that may need a little help from time to time just to put food on the table and feed their families!??✌️??
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July 2023 by Ashley Lough
Robbyn clearly doesn’t want to be here, she is rude to her manager and the customers. You’re getting paid to be here. At least pretend.
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June 2023 by Tanya Verran
Always wide variety of selection and friendly staff, great place for diy projects just think they should change their name now that it's not just a dollar anymore
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June 2023 by Denise Tienda
Didn’t really find much out of the ordinary but so cool when back in Texas we don’t get brand new DT bags. Here we did! ❤️?
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May 2023 by Brenda Gilham
I always recieve great customer service here. I've been to Dollar Trees across the state and in California, Nevada, and Montana.. This is the cleanest and most organized location I've ever been to. I don't feel like I'm walking into someone's closet when I come here. Lol
