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March 2024 by JD Montgomery
Welp. Nice to know the manager, Kelly, is just as awful as she was for the four collective days I attempted to work here a few years ago.The reasons I chose not to continue my training were myriad, among them; racial profiling of customers and potential applicants, bullying of staff and customers, and the fact that Kelly, knowing I was waiting to get my Covid shots until I had a bit more information, due to severe allergy concerns stated to another employee, while standing righr in front of me that 'non vaccinated people shouldn't be allowed to exist in society'. That was the part where I didn't come back and reported her behavior to corporate (Didn't even get a follow up email on that). I have not stepped foot in this store or purchased anything from HT in general after seeing how things went down behind the scenes since then. However, that is none of my seven year old Grandchild's business. He wanted to go to HT, so we popped in to see if he could find a little goodie. Kelly was at the counter, singing badly along to the song on the radio, along with another employee. We were not greeted. We were not asked if we needed assistance. We we studiously ignored for the 90 seconds that the Grandkid wanted to check it out while Kelly continued butchering the Cranberries. Told her not one person was interested in her interpretation of 'Zombie', and to have a nice day.So...needless to say, we will be continuing to avoid this HT, and any other, from here on out.A tenured manager should have better soft skills when dealing with a potential customer who she met for alll of four shifts several years ago.
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April 2023 by Meagan Rivera
One of the best clothing stores of my entire lifetime
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April 2023 by Lilly Madden
Great staff, and clean store; once in awhile I buy something ?
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January 2023 by Nor Will
When you want to show your individuality, by wearing the same stuff as everyone else.
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December 2022 by Caleb Aguilar
I would love to listen to beating music inside that store.
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November 2022 by Jenna S.
I really appreciated the employees here. It was busy today and I had my two kids either me and they did everything to assist me with my purchase. And later that day my daughter dropped her stuffed animal and they helped me find it! Very nice, will recommend.
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November 2022 by Jacqui Briggs
I loved shopping here for years, buying punk rock stuff all throughout my teens and 20's ... now all you sell is anime, which is not something I'm interested in. Same with your website ... nothing but anime. I'm so disappointed that this is what my once favorite store has become ? I guess it's Amazon and ebay for me from now on. Adios, Hot Topic. Not shopping here anymore
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September 2022 by T Barnes
Got some jewelry. It was packed inside. Poor staff were spread thin...long wait at register. Staff very helpful and knowledgeable
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August 2022 by Joe Raven
Mostly the same stuff Hot Topic has been stocking for the past 20 years; but they had a good selection of anime-inspired stuff that my kid enjoyed.
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July 2022 by Jenn Raven
Mostly the same stuff Hot Topic has been stocking for the past 20 years; but they had a good selection of anime-inspired stuff that my kid enjoyed.
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July 2022 by Jorundr Hrafnsson
Mostly the same stuff Hot Topic has been stocking for the past 20 years; but they had a good selection of anime-inspired stuff that my kid enjoyed.
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May 2022 by Laura Eliason
Always a fun place to go. They have many unique items that any trendy teen will love.
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March 2022 by Charbonelle Weese
This store is one of Mt favorite places to find fun and unique things you will never see anywhere else. The vibes are fun and all the workers are wonderful people!
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February 2022 by Diva G.
I gotta say, the Sanrio merch upfront pulled me in. But we were on a hunt for Naruto for my oldest. I FaceTimed him and he chose Naruto chips. Both him and my hubby really liked those chips. I should've gotten more but was afraid I wouldn't have room to pack more for my trip back to Hawaii. Nothing special to report on customer service though. But also nothing bad to note. If I ever return to this mall, I'll most likely pop back in but for now we have Hot Topic locations here locally. No good deals were seen during my visit.
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January 2022 by Eddie Chales
Cool place, nice vibe
