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December 2023 by phil paugh
The location was perfect for our event. The staff was very friendly, and the room very cozy.
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October 2023 by Maradona William
Just posting what the manger responded to my complaint. During our phone conversation you stated that you had a miserablestay because of a lack of AC, a spider coming down from your ceiling fan anddust in your floor fan, and because of this you are seeking a refund. As Istated yesterday I am so very sorry that you did not have a great stay withus and want to again give you my sincerest apology. Your comfort as youwork away from your home is very important to us. You sharing yourexperience allows us to take a step back and make sure that all of our staffis doing our utmost best to ensure that our guests are taken care of. Weare always looking to improve and grow as a team and as a hotel, for ourguests, and as I stated yesterday we are scheduled to have AC installed inthe near future. We would have been happy to move you into a different roomto try and help make you more comfortable.At this time, I will not be able to issue you a refund for your stay. I dohope that you will give us another opportunity if you are in the area again.
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October 2023 by William W.
Just how the manger responded . During our phone conversation you stated that you had a miserablestay because of a lack of AC, a spider coming down from your ceiling fan anddust in your floor fan, and because of this you are seeking a refund. As Istated yesterday I am so very sorry that you did not have a great stay withus and want to again give you my sincerest apology. Your comfort as youwork away from your home is very important to us. You sharing yourexperience allows us to take a step back and make sure that all of our staffis doing our utmost best to ensure that our guests are taken care of. Weare always looking to improve and grow as a team and as a hotel, for ourguests, and as I stated yesterday we are scheduled to have AC installed inthe near future. We would have been happy to move you into a different roomto try and help make you more comfortable. At this time, I will not be able to issue you a refund for your stay. I dohope that you will give us another opportunity if you are in the area again.
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September 2023 by Seabee JB
Friendly welcoming staff, and clean rooms. Was not disappointed.
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July 2023 by Jesse Rienzo
After my plans had fell through for my cat and I, Ms. Jennine at the front desk was able to find me incredibly reasonable accommodation. Her hospitality goes well beyond anything I could've imagined and she was able to ease a great deal of stress I was under. She's accommodating and understanding, if I can give her more than 5 stars, I would.Thank you, Ms. Jennine.
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June 2023 by PNWnative
Pleasant front desk staff and housekeepers. Rooms are comfortable and affordable. Warm during the day with no AC but temperatures tend to cool at night for me to sleep comfortably.
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April 2023 by Rob
Stayed here for a month. Great staff, very clean!
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June 2022 by collin schriver
Underrated room...very friendly, attentive staff...great location...
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February 2022 by Rolf Vitous
Good rooms, great staff, solid and quiet. Clean, well laid out room, comfortable bed, plenty of coffee. Real refrigerator allowed me to stow my cooler contents and refreeze the cold packs. Plenty of channels available through the cable package. Temp was easy to control (radiator) but I can see where cooling the room in the heart of summer might be tough (no ac).
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February 2022 by Linden Buchanan
GOOGLE will lead you to the wrong destination, the road to turn to enter the NGIS. Is SARGO circle. If you see McDonald's on your right side turn left to Sargo Circle. If you see McDonald's on your left side turn right. Do not follow the GPS to lead you to a false turn on TRIGGER ave! Google maps is not updated for the Sargo circle road.
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February 2022 by A Gill
Pauline at the front desk was a life saver! She helped us tremendously with our reservation. The room was clean, house keeping came everyday to replenish our stuff and take dirty towels.Pet friendly room was great with laminate floors and enough space for our dogs kennel. The only small issue was the pet friendly room we were in is right next to the outside door so if your dog is sensitive to noise it’ll be hectic.The guest laundry was clean and easy to use, they have tables and computers if you need to use them, theres a keurig in the room so we bought our own coffee preferences at the NEX and got to use that everyday. Overall we had a great 10 day stay and definitely would stay again.
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February 2022 by Kevin Green
Pleasantly surpised at how nice the accommodations were for my first on base lodging experience. The only hiccup was their credit card reader would not accept one of my credit cards despite it being valid. Other guests were having issues with their room access cards but they were all helped by a very courteous and helpful staff.
