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March 2024 by Toeknee Eliot
Ordered a part online for instore pick-up. They were unwilling to release the item to my spouse. Cancelled the order and will take my business elsewhere. Policies are in place for a reason, but employees must also use common sense.
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December 2023 by Michael Duty
Always good parts at a decent price .
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November 2023 by Lisa C.
My headlight was out and I went in to get a new bulb. The "manager" was behind the counter. Store wasn't busy. I told him what I needed. He never once smiled. He acted like I was bothering him. Asked me if I just needed a standard bulb. I said I assume so. He walked out to check never saying anything to me. He opened the hood, slapped the car and said you have a coolant leak I can smell it. He never once made eye contact. We walked back in and that was it. So off putting. I've heard that they have great customer service here but not that day. So I make an appt. to take my car in to check for a coolant leak. Had to arrange a ride. They called and told me my coolant was fine and there was NO leak. Maybe he shouldn't have assumed he knew what he was talking about. I took my car in for nothing. And if he had phrased it differently like maybe I should have it checked I wouldn't be so upset about it. He stayed it as fact. I am a customer and not an auto tech. That's what they are for.Just a horrible experience.
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November 2023 by Ben Rinehart
Three times in a row I’ve had exceptional customer service. Everyone is knowledgeable and polite, and always happy to talk me through the various options for whatever I’m buying.
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September 2023 by Reggie D.
Was on the phone today with Ed, was very rude. I was just asking about brake pads and Rotors. He did not sound like he was interested in helping me or with my questions. That is the problem with these places if they noticed that you don't know anything about cars they make you feel stupid and they sound condescending. Ed himself was very condescending and you can tell with his voice.
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September 2023 by Eric Lundstrom
As always, the staff at this store is incredibly friendly, helpful, and professional.
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September 2023 by Ric Anderson
Great selection, good prices, friendly helpful staff, great location
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August 2023 by L Hogie
BUYER BEWARE!! Would give a no star if possible. Don't rely on the employees help when looking for compatible parts. Went in to purchase some spark plugs. Told the employee I needed 4 for a 2009 Honda Civic Ex 1.8L. Employee sold me 4 plugs that were in stock. When I get home to check the manufacurers spark gap spec on the online website. It came back as it doesn't fit the vehicle. I called the store and spoke to the manager who told me they could not accept a return because I had unboxed and installed them in the engine block. Hadn't installed the coils yet. Out 40 bucks. This company out hundreds of dollars of my business.
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July 2023 by Gary Zambor
The staff here is definitely friendly and kind. Whenever I come to this location, they always greet you with a smile. As a person who doesn't know a lot about cars, each employee has taken their time and explained things to me with the utmost patience. If they don't have the part for whatever reason, they can order it, and it gets there pretty quickly. I definitely would and have gone to this location many times.
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July 2023 by Bobbie Comstock
Amanda and arin were amazing help. And helped me find what I was looking for.
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April 2023 by Joshua Page
My go to for local auto parts. Staff is friendly and they usually have what I need.
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April 2023 by Professor Robert Dodd
Needed some carburator juice. And some bushings. Yes indeed thankyou O'Reilly's
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March 2023 by chrisBcream productions
It's a decent store. I usually don't shop here just because I alot of the people that work here or that have ever worked here,usually don't know anything or give you some kind of suggestions. A lot of the times I'll just get oil here. I stopped trying to get parts here a long time ago because some of the workers don't really know anything. Lol sometimes I wonder how some of the people that work or that have worked here ever got hired.
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March 2023 by Don Beckham
Excellent knowledgeable staff. They always the product I want in stock.
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February 2023 by Paul DeGuzman
The staff are always friendly and helpful. Always find something you need on sale. They also have military discount and price match local store competition, online store websites not all but items must match name and model.
