-
November 2023 by Hayley Glasgow
Took my car to a different car wash after being up in the mountains and it sucked, came here for the touchless carwash and it actually got a decent amount of dirt off
-
October 2023 by Tyler Braunz
Took our car through the touchless wash, bear in mind the car is fully waxed so dirt should come off effortlessly and the wash didn’t get a single inch of dirt or grime off the car. Thankfully we had a free coupon. I couldn’t imagine spending money on this.
-
August 2023 by R David Nelson
i LOVE THIS place! but the other persons quote is correct. It cleans my car perfectly. But it does not work on my wife's car
-
August 2023 by John Speidel
Had their top end car wash will have to wash it again to get rid of the spots on all the glass and body. It might be that I have a dark Blue vehicle but top end with wax I don’t think I should have to do it again when I get home. It’s to be a time saver. Not
-
August 2023 by HELEN BROOKS
This touchless car wash is pretty good and the free vacuums are great. I only wish they had trash cans at each vacuum station because I collected a lot of trash in my car and there was nowhere nearby to throw it away. I saw one trashcan as I was leaving near the exit and it was too late to stop and cause a traffic back up to get out of my car and throw it away.
-
August 2023 by rebecca Horan
It's a hot day we pull up decided we were going to wash our car for the first time here by ourselves my son and I I have to say I was pleasantly pleased the vacuum is free it usually cost us at least $20 to vacuum that was wonderful then we went to go wash the car and the nozzle was jammed the nicest gentleman was right there assisting everybody has always made himself visible the whole time while we vacuumed he immediately tried to fix it and help us and reimburse us not only our money but also extra time nowadays it's very hard to find kind people like him Brady is a worker I would literally hire for any business and Company and everything he does he does with a smile the 2 hours while we've been here 5:00
-
August 2023 by Cindy Kleinfelter
First time here. Used a coupon my car dealership gave me. It's a pretty fast process. Got my car pretty clean. Thanks Klean Freak & West Hills Ford!!
-
July 2023 by Phyllis E
Paying 16 dollars for a car wash is a bit much. Especially when your car looks more dirtier when you leave.All the dirt my car came in with. It seemed cemented on the car when I left. Unless your workers wipe or spray soap and water on the car, the stains remain. Unfortunately, the spray nozzle hose was not working today. Thats too bad. All that bird p*** is still on my car. I will say that offering a free vacuum is nice. Thanks.You might have your workers clean out the hoses. Mine only **** up bits and pieces. I had to scrub the hose in my carpet to get most of the dirt.
-
July 2023 by Zachary Thoman
Purchased a membership and despite returning to fill in paperwork and get a sticker installed in my car, when I returned days later the membership was still not activated, and I had no choice but to purchase another wash.Called the manager Jimmy, was blamed for not coming in to activate and get a sticker, once I explained I had, he informed me I needed to call him at another time for him to help and offered no apology.Save your money and go to another car wash in the area. Despite using the car was multiple times it regularly leaves soap residue and does not properly dry.
-
July 2023 by Jaymie Dau
Poulsbo location:The team (Timothy & 2 other younger folk) is always working diligently & are attentive. The lines move quickly & they do a thorough pre-wash spray down. They offer dash wipes & help when my membership sticker won't scan. They work so hard & the weather is very trying: cold, wet, & too hot. I imagine it must be horrible to smell the chemicals for hours & be dusted w that soapy mist all day. However, they muster a smile when needed & we try to offer snacks/refreshments, too. Please be polite to the hardworking team & appreciate that they are there to provide a service.Hoping the Owner(s) give them a much- DESERVED bonu$ & free car washes for themselves (& maybe even discounts for friends & family).*It makes me SO nervous to be in "Neutral" while they walk in front of my hood. Is there any risk? ?
-
June 2023 by Lisa Bailey
I signed up for their club package. The next time I went in, it didn't recognize me. I called so many times and went back several times and the owner wasn't available. Finally after like 3 weeks or more I got ahold of him and he had me fill out a form thay I wasn't aware of. Then I went back and I still couldn't use my club purchase it said my barcode was invalid. After more reaching out to the owner, and much back and forth, finally figured out their system doesn't support Apple pay although they accept it as a form of payment. A complete error on their part. I was never compensated for all the extra washes I had to buy after purchasing the club packaged. Also, the lines are always so looong. I've literally waited up to 30 mins several times. And when you are going through the dryer, the car behind you gets the signal to enter, which gets your car wet all over again as it sprays the car behind you. I'll finish out my club package month and go back to brown bear.
-
June 2023 by Randy Finley
Used my free coupon from West Hill Honda, just scan the bar code. Did a good job cleaning, but at the end blowing off the water from the windshield and back window not so good just blew the water around in circles even driving slowly had to use the wipers front and back to remove the water.
-
June 2023 by Audrey Mackey
Brushless for our new car! Cleaned well, but left some water spots on the outside mirrors. But was reasonable and we were happy with it.
-
June 2023 by Lori S.
I originally posted a bad review. Klean Freak Car Wash manager Jimmy personally called me to make things right. That's a company that cares!
-
May 2023 by J Parker
I was riding with a friend & he wanted his car washed.It takes a bit longer than expected. The car was cleaner, but the drying process wasn't as thorough as my friend would have liked. He pointed out that it barely dried his windshield.
