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July 2025 by David Warner
The members there are very helpful. They keep it very clean inside, they are willing to help out find out what you need or searching for.
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July 2025 by Kristen Ware
I went in with some last minute printing needs. I was stressed about some online signs I ordered not being ready in time. The printing team went above and beyond- calling the online store for me and having all the prints I needed ready the next day. This is the best customer service I have received in a long time!
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June 2025 by Barbara Pacheco
Staples I went into Staples and Silverdale, Washington. I could not get the Management Nathan Bunch to help me so I walked around the store and they were not very busy. I asked stockboy if he would help me show me how to download to the printer then he took the time to take me up there and show me the steps. I am on 70 years old. If it wasn’t for Nathan Barth, the stockboy man I could not have done it when Management Nathan Bunch would not help me. Nathan bought the stock price should be the Management not Nathan Bunch. I was so disappointed in Staples. All I wanted to do is spend my money and I guess Staples they didn’t need it. Thank you.
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June 2025 by Jennifer McDonald
Store is always very clean, stocked and the people there are always polite and helpful.
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June 2025 by Vicky Lovett
Always helpful, friendly and knowledgeable!
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May 2025 by Tamara Whipple
Good advice from cashier. Other staff are also in the store to see if you need any help
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May 2025 by Jeri Gray
Staples in Silverdale, WA is just wonderful. I was able to turn multiple items in for recycle and also get a great deal on copy paper. Customer Service was top notch! Love Staples! Thanks!
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August 2024 by Beau Aunger
Would recommend literally anywhere else for printing needs. Saw the ad for same day printing, drove down instead of ordering online so I could ask for help orienting my picture correctly for my posters and the man said he can't assist me at all and can only print what I email. And then said it's extra to have same day printing which is deceptive and not advertised on site! I could have saved myself the trip and printed it from my phone at home instead of wasting the drive for this useless employee to tell me he can only press print nothing more.
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August 2024 by Bourbon Barrel
‘ONLINE/INTERNET RETURNS’
need to be better managed for this location.
As well
the customer service I dealt with here yesterday was repellant in more ways than one.
It has become more & more dreadful coming here.
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July 2024 by Kitsap Golf &. Country Club
Prices in-store are different than the website, it's better to buy off the website for printer ink, but the store is usually easy to find what you need if you have an immediate need. We usually order online.
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July 2024 by Bremerton Eagles
Staples keeps moving products without a road map as to where they've moved to. Sometimes hard to find a helper to show or tell you where the product, you are looking for, as moved to. Need someone on the floor to help customers order what they can't find in the store.
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July 2024 by Beyond Ride
I have been a regular customer, usually sending in print orders via email without any issues—until today. I sent my order in and called to confirm they received it. To my utter frustration, I was told I now had to submit the order online.
Navigating their abysmal website was a nightmare, especially on my phone. I had to download the art and then upload it again through their convoluted system. This entire process was unnecessarily time-consuming and infuriating.
After wasting an hour on their pathetic excuse for a website, I went to the store only to be told that my order wouldn't be ready until 7:30 pm. This was at 12:49 pm! The whole point of emailing my order in the first place was to avoid this exact scenario.
This new process is a complete disaster and an enormous step backward in customer service. I am deeply disappointed and frustrated by this ridiculous ordeal. Fix your system and stop wasting your customers' time.
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July 2024 by Clark Jelley
Be aware - False advertising for Amazon returns. This location is advertising they process Amazon returns - they do not. This location will recommend that you take your return to Staples in Port Orchard. Or cancel your return and select another return option.
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June 2024 by Lu Henley
did you know Staples does Passport photos?? neither did I! Need a Passport photo ask at the customer service - they are friendly, helpful, and courteous! absolutely brightened my day
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June 2024 by Phairie Girl
Always helpful and friendly
