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October 2023 by Shari O'Donnell
Nobody speaks English anymore!! Drives me nuts! Also she spoke so fast.... I really couldn't understand her. Her fills for acrylic nails were over the norm, and over priced!
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July 2023 by Holly Hart
Was an ok experience, went there in hopes to pamper myself before I have my baby on the 31st … it felt very rushed , nails came out okay , but I’ve definitely had better nail sets from other nail salons. I won’t be coming back here that’s for sure ….
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July 2023 by Wilchisa Elie
I wish there was an option for no stars....The service requested tips with acrylic base. The job was rushed and poorly performed. The man working on nails, kept stopping to service the people paying. I had to tell him to wash his hands in between handling payments and working on my nails. Also, he had some wounds on his hands. He was offended bc I asked him to wear gloves and to use a new nail file and buffer, since he is working with a different client.Not once did they sanitize the table between clients, they used a dirty makeup brush to apply the acrylic while dipping the brush repeatedly into the acrylic bowl; to be used for the next customer. Being a black woman, a black male walked in to get a pedicure. The man working on my nails, immediately asked, if the man was my husband. I said, "why because we're black." I later asked "is the lady doing the pedicure your sister?"Another issue that occurrd when I told the man, I wanted regular polished, not gel polish. The polished service was horrible, my four year paints better than him; therefore so I asked if he can take them off and I'll polish them at home. Another employer jumped in and said, " he's done wasting his time with you." She got out of her seat times to get in my face. She said 'I was too picky, regardless if I was a paying customer, and she didn't like how I was going over his work and asking him to make corrections.' Why bc I asked for short almond shaped nails, make sure the acrylic is not thick and uneven, no gel polish? This is the same woman who was simultaneously working on two separate fillings using the same nail file and buffer on two separate women sitting side by side. Health violation in pursuit.It's obvious they can't do the basics. What's obvious is they're not following the state of Washington health codes. They don't honor customer service, and to top it all off, they charge a service fee for using debit cards, and bc I requested a new file and buffer. I will never set foot in this establishment ever again... disgusting.
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May 2023 by Nichole Graham
Very meh experience. The job was rushed and the lady working on nails was rude. Made me pay before they started working on my nails ("to not mess up my nails") and I guess she didn't like the tip size because she started being really rude after that, turning off the massage chair while I was still sitting in it and then rushing the manicure. I don't even think they applied the final coat and my nails are chipped already the next day.
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May 2023 by Teri Hansen
I’ve been visiting this salon for over a year. The manicures with gel are always well done & last 3-4 weeks. The pedicures are good as well. I appreciate all the choices for the Luxury treatment. It’s always clean. I do agree with others that the pricing is a little high. $15 extra for gel! The first visit was a mani/pedi combo & I was a bit shell shocked as it was about $30 more than what I was accustomed to.
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March 2023 by Lachlan MacHazen
This was my first time getting dip powder and they did an amazing job. Definitely will be returning!!Service: Dip powder
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February 2023 by Anna Skey
I love my nails! The workers were friendly and efficient. My new nail place for sure :)
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February 2023 by April Morris
Very talented friendly staff! Found my regular nail salon
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January 2023 by Debbie B.
Worst nail job I ever had. They're way too short, the thumbnail doesn't adhere to the gel, the heart was way too small and looked more like a bat. Just because they were rushing out the door. If they didn't want to do us, they could have said so. The tech was throwing shade at me to a coworker, and when I called her on it, she overdid the denial a bit to be believable. Shoddy job, rude treatment, overpriced. If I could give zero stars, I'd give a negative 3.
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January 2023 by J Gallagher
The lady who did my waxing came in from outside without washing her hands before touching my face. I should have said something but decided to leave it. She was not friendly or personable at all. she also wasn’t gentle but rough. I regret tipping her. They’re expensive and my eyebrows only look okay. The other people besides her, however, seemed friendly. I don’t come here often- only a couple times a year - but I never seem to have a good experience with customer service. I used to love this place when it was owned by a different family. It has changed multiple times however. I don’t recommend business.Service: Waxing
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January 2023 by Ann O.
This place did such a horrible horrible job then Told my daughter her nails would cost 55.00 then charged her 61 I had to call the cops.. I will never ever go here again
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December 2022 by Chuck Orozco
I wish I could say it was excellent but I don't think she took the time to do it correctly. Had trouble with polish peeling in less than 24 hours. I returned and the bad nails were redone. Very nice people and a nice salon but not top quality work unfortunately.
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December 2022 by Jade S.
I gave them 2 chances. Not a fan. Both times charged without telling me what was actually extra and just added on. Crooked on toes and fingers. I got French tips and you can see my actual mail under the tip line, just so poorly done. I understand it was busy and i came in late, but seriously it was a mess. Rude, too aggressive. And they gave themselves an extra $10 tip when i already gave them a $20 tip which is WAY more than they deserved. The guy asked if i wanted to wax my eyebrows when i said nothing of it but i did a lip wax bc why not, it was way overpriced, and she didn't even clean all the wax off and get all the hair. Unbelievable.
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November 2022 by Zoey B.
Worst gel manicure and I wont be going here again or recommending unless you enjoy being cut. All 10, yes all 10 of my cuticle edges have cuts on them-some are still bleeding 3 days later when I do something with my hands. Twice today I've bleed. I got these cuticle cuts either from the drill they use to remove the gel polish or the nail guy pressing into my skin with his sharp nail, most painful manicure I've ever experienced. Wasn't impressed with his cleanliness, he cut me and I'm bleeding and he says sorry, pulls out a tissue to wipe away my blood, he has my blood on his fingers and he pulls out a used nail file and now it has my blood on it too. He didn't go and wash his hands. I like the way my nails turned out, but I'm in pain and that shouldn't happen when you are paying money to get your nails done professionally. Keep searching!
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October 2022 by Carlie C.
Literally just asked for my nails to be filed on the tips, and gel polish. She started cutting the sides on my nails until my nails were triangular. There was a dead skin all around my nails still. I asked for another lady to shape my nails a couple times She scoffed and She refused. Then I told them you know this isn't working I'm going to a different salon. then she told me OK well you have to pay half price. These photos are the point where she told me I still have to pay half price. I told her no because my nails looked worse than what I came in with. Then she told me oh you do this all the time you walk out without paying for your nails... Trying to embarrass me in front of other customers. And then another person chimed in that worked in the salon and said you did this at my friends salon you walked out without paying. referring to one time at another salon in silverdale that I asked for purple nails. I was left with nails that had gel all over the skin, and then when I asked for them to fix it they took the gel off and chopped the acrylic and accused me of lying when he burned me with the nail file. Anyways they caused a huge scene, I told them I can pull up my debit card statements and the photos I had taken of the other nails that they had messed up that were time stamped. They both proceeded to make a huge scene and yell at me. So I present to you the nails they left me with and told me that I had to pay half price (25$) for and that they didn't see anything wrong with them.
