The Doctors Clinic - Ridgetop East

Hours: The Doctors Clinic - Ridgetop East is a healthcare provider that has received mixed reviews from its patients. While some have had positive experiences, others have expressed concerns about the quality of service and misdiagnosis. One patient was referred to the University Hospital in Seattle, where they were correctly diagnosed with kidney stones instead of a kidney tumor, which could have led to unnecessary complications. However, the patient was grateful for the referral, as it ultimately saved their life. Another patient, who visited the clinic without an appointment, was seen quickly and received good care, with the staff keeping them informed and providing a quick referral to specialist care. The patient was happy with the overall experience and the care they received. Patients who visited the clinic's Endocrinology department had a positive experience. The staff, including the receptionist Kim and the assistant Declan, were described as warm, accommodating, and professional. The Endocrinologist, Dr. Birnbaum, was praised for his kindness, thoroughness, and for making the patient's 96-year-old mother-in-law feel comfortable and important. While the clinic has received some criticism, such as issues with the temporary wheelchair ramps and the confusing entry and triage process, the staff were generally described as cordial and the patient felt they were treated as a paying customer rather than an imposition. Overall, the clinic seems to provide a mixed level of service, with some patients having positive experiences and others expressing concerns.

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1. Silverdale, Washington