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September 2023 by Jacob Musser
Friendly staff, well maintained tools!
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May 2023 by Georgiana L.
I was having trouble choosing flooring for my home. I needed to give my contractor a color. After going back and forth from store to store we got the best service ever from Ronnie in flooring. He was patient and most helpful. If you are considering flooring see Ronnie.
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April 2023 by L Hogie
Best deal for truck or box truck rentals.
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December 2022 by Tommy L.
I would much rather shop at Home Depot than Lowes. However, the thing that gets to me more than anything is the trailer parking, or lack of. They have trailer parking but they don't in force it. Meaning, people park there without a trailer which keeps a person with a trailer from parking there and HD says nothing to them. HD, please start inforcing the trailer parking, please!
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December 2022 by L
Had a problem with the rental and was really not looking forward to dealing with the return but they handled it very well.
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August 2022 by Doug P.
I was here on 8/25/2022 looking for parts to make a pond filter out of. I needed PVC pipe and fittings and other stuff. I wasn't sure how I was going to make it all work but I was trying. I had to ask for help on my project so I asked Skip if he could help me. He came down from his ladder and said what I was asking for was a piece of cake. He showed me the pieces I needed and went outside for a 10' PVC pipe. While he was helping me, he also answered several other customers questions. Skip you're a 10 so helpful and great attitude and sense of humor. Thanks so much...
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July 2022 by D Speck
The stump grinder I wanted to rent had its gas lines cut. Corporate needs to hire more people and run off the tweakers loitering in their parking lot and stealing from their store.
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July 2022 by Janet Balcazar
Friendly and helpful.
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June 2022 by Yngwie M.
Silverdale is better than most Depot stores and I've been to alot.most reviews are full of drama and look for attention and love ranting,peoples reviews guarantee are all mostly major rants and rarely give positive reviews.our culture is ALL about attention.Yall think lowes is any better hahaha.Lowes hires second rate employees and hire those who got fired from Depot!!!
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April 2022 by Mark Y.
I bought a Razorback garden rake a couple of years ago. It came with a lifetime guarantee. A few days ago my rake came apart. It took it to the Home Depot In Silverdale WA expecting to be able to exchange it. Their customer service rep told me he couldn't exchange it with a new one because they weren't able to do a price comparison because they no longer carry that rake. They have a very comparable Husky guaranteed for life rake. But for some reason they just can't do it. Ridiculous. So now to buy a replacement rake would you expect me go to Home Depot or to Lowes?
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March 2022 by Corine Rigby
We have had a horrible experience with your flooring department at the Home Depot in Silverdale, Washington. We had our home measured and we purchased our quote. We told the Home Depot staff we did not want the quarter round included as we were removing our own moulding and going to be replacing it. It took my husband 3 tries to get them to properly remove the quarter round from our order. That was my husband calling multiple times and going into the store. Then the contractor calls us and tells us that Home Depot has no transitions in our order, so he had to call to add the transitions back to our order. That someone in your flooring department removed. Today, Home Depot installers came to our home and they said our stairs were not included in their work order. I contacted the Home Depot Quote service and she said that our stairs were measured and added to the quote. But it looks like someone at the Silverdale Home Depot removed them from our order. So now we have no flooring being replaced on our stairs!! We specifically told Wanda that we wanted the stairs included in our installation! They were measured and added to our original order. This is ridiculous and completely unprofessional. We had to remove the old carpet from the home we just purchased because my son is an Asthamtic. The previous home owners had cats and it is giving my son Asthma attacks. I regret we ever went through Home Depot! I can't believe how awful this whole experience has been. We will never use Home Depot again after this experience and will tell all of our friends and family to avoid it as well!
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February 2022 by alan strange
I recommend the tool rental center they have just about everything you'll need on hand
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September 2021 by Christina D.
You're damned if you're trying to reach anyone via phone in that place. Be prepared for the phone to ring for 10 minutes before anyone bothers to answer the phone. Then they will "transfer" you 4x to get you to appliances or whatever dept. you need. But they never answer the phone there either. so they keep trying to transfer you. Eventually, you give up and just go to Lowe's. Horrible. Also, they say their military discount sometimes doesn't work. What? How is that possible? That makes no sense. Either it does or it doesn't. Lost a customer.
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August 2021 by Sue McCoy
I just want to thank Dave S. This morning. Who very patiently helped my husband with supplies to repair a pipe problem in our home. It was amazing how Dave listened and viewed photos of our problem and went right to the parts needed to repair the problem.
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July 2021 by Jeffrey Gilman
Didn't have what I needed but they were very helpful
