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August 2023 by Dave Dodge
I should have paid better attention to the reviews. This is not a shop you want to bring your new (or used) truck to. I was specific and repeated my request multiple times and I still did not get the work I asked for. Now I’m kinda stuck or need the job re-done. I’m sure they will continue to deny what they did but it happened.I do not recommend bringing your truck here for any kind of work. Just giving a heads up….I provided them with a brand new (from Ford) $1500.00 Ford Performance Suspension kit designed to level a stock truck. The Kit has only 2 adjustments a 2”inch or 2.5” inch lift. I, of course, asked for the shocks to be set at the 2.5” setting. I discussed this ad nauseam with the manager and the mechanic and left thinking nothing could go wrong. When I returned to get my truck I learned they had just installed the shocks/springs without checking or adjusting them to the 2.5” inch setting.I was livid, to say the least. This install is a process that is somewhat invasive and requires a new front end alignment afterwards. Since they did this job so poorly, I will have to go to another shop and have it redone and checked.Even though they gave some time off the labor, I would much rather have gotten what I asked for. A simple thing, a half inch, but it matters.
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July 2023 by Michael Graves
Outstanding service found my bug shield in no time
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June 2023 by Tommy L.
This place is amazing. They do excellent work. I recommend them 100%. Rex goes out of he way to make sure every customer is completely satisfied with their product and their customer service. Which is becoming more rare these days. He treats you as if you are the only customer in the store, giving you 100% of his attention. They have a great product at a great value.
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November 2022 by Trace Wilson
I walked in on a Friday morning. Parts were ordered and came in extremely quickly over the weekend. I had new suspension on my truck by the afternoon on Monday! Can’t get any better than that. John is super personable and easy to talk to. I will be back and giving him my business for anything my truck needs in the future.
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August 2022 by Mitch Lanier
Very happy with this 2 inch lift on my Maverick, now it sits almost like a normal truck! There was a slight hiccup with rough country however John was quick to find a solution with another kit and it turned out great! Their prices are the best out there as well for a 4x4 shop. 100 percent recommend making the trip to Silverdale!
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May 2022 by Nicole P.
From start to finish, John did everything necessary to help me with the look that I was trying to achieve. I actually stopped in Jun of 2020 (mhmm...c0v1d) and although John battled supply chain issues with getting the wheels that I wanted he did his best to respond to my every email and phone call while being short handed and juggling other customers. The end result was exactly what I envisioned and John was patient enough to work through some things after the job was completed. I've already recommended Truck Gear to a few friends.
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April 2022 by Leia F.
Great service. Well educated staff. Good selection from various vendors. Nice displays. I would receive mend this ship.
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February 2022 by Mike Amick
I had amp power steps installed on my Ram truck yesterday. Called truck Gears about a week ago. Talked to John a very knowledgeable manager. Knows his stuff on everything to do with trucks! he’s been in this business over 17 years! He was able to get parts right away!! Another business said it would be weeks if not months! His installer a guy Named Rex Did an amazing job!! Thank you! Will be coming back for all my future parts and installs!!! At Truck Gears of Silverdale! Thank you from the Ups guy!
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January 2022 by Dennis Herold
Awesome staff and better prices then car toys. I will be going back to this store for any truck needs or stereo stuff
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July 2021 by Roy McGhee
These guys are great, they got me in when nobody else could, got me what I needed for my truck and installed it. No Bs! I highly recommend!
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March 2021 by Chuck Elliott
John & the staff do a great job, great work ethic and deserve my highest recommendation!!
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January 2021 by Adam Peaslee
Great experience. John answered all of my questions. They did a lift on my 4runner and it turned out great. Couldn't be happier.
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December 2020 by Blaine H.
Rex and John have transformed my truck from a heavy duty utility truck to a monster rig, ready for "anytime, anywhere.!" Will be back for winch and bumpers in the spring! Thanks gents and Happy New Year!
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October 2020 by pinger35
The staff at Truck Gear are amazing. All my questions are always answered and the work on my 2020 Gladiator is nothing short of superb. I also get my parts delivered much faster through them on most items, beating out Amazon Prime and some other local companies. Truck Gear is giving Jimmy Johns a run for their money. Thank you to the entire team and a shout out to line-X as well as they do amazing work.
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September 2020 by Ed Seibold
3.5 zone lift kit installed as well as a bedliner ?. Truck looks amazing shop did a great job. Need a lift go see these guys.
