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February 2022 by C J.
Today I went to Wells Fargo and was told something I have never heard said in any other bank in my total existence on this planet.Me: I would like to make a deposit into my moms account. Here is the account number.............Teller: I am very sorry sir but we do not take cash. Me: Are you serious? I never heard of a bank that doesn't take cash.Teller: We do take money orders; If you can bring us a money order. You can go to 7-Eleven down the road and get a money order to bring back and deposit it.For you Mom, I got it. But that is ridiculous.
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December 2021 by Rolf S.
These bankers are incompetent. I should rephrase that, the tellers are incompetent. There NO bankers that actually have hours that coincide with the rest of working America. I will remove my money at first opportunity and will never use WF or any WF service again. I recommend you use Bank of America or is you are eligible to use USAA. Specifically, they will hold a deposited check for 10 days before they release the funds for you to use. Outrageous!One star is too generous!
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June 2021 by Yoga F.
Terrible customer service, no help whatsoever Judging who you are ans then just canceling your acct as a " business decision "
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May 2021 by Amy R.
I have never ever seen such dysfunction. There are two people on the floor a teller and a special banker. The two people before me at the teller window each had issues the teller didn't know how to do and had to go to her manager in the back. She also didn't know how to help me, and so I sit and wait over 45 minutes so far. She is now helping the next in line and it's taking forever. Two more behind her (and one already left). I don't have an account here and after this experience I never will! (PS when teller went in the back, the first in line said it's always like this, and the guy with the specialist at the desk said it's his fourth time coming in for the same thing. )I guess I should rate it at 2 stars, but the employees are friendly and maybe they don't get training.)
