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January 2024 by Paul Jones
Great service in front desk area, the lady helping me was amazing, but the really tall guy in the yard that helped me was obviously drunk and unprofessional. Wait time took forever etc.
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November 2023 by Richard Irving
Chinook lumber is on my list of places i wish i would have shopped sooner. i always thought this was a store for pros, but when i finally had a lumber order large enough i figured i’d at least give them a chance to quote the order. they came in hundreds of dollars cheaper than the home center, including delivery, and quality of materials is much higher.Delivery came a day early, and was dropped unattended at my garage and ready for me to use whenever i got to it. the driver even noticed one of the items had slight damage during delivery and a replacement delivery for the damaged item showed up later that day without me even having to call about it. try getting that level of service from the home center!
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September 2023 by Charles Brock
Went here for trex decking and couldn't be more happy I did, the guy that helped me was extremely knowledgeable. I gave him measurements and a sketch and he knew exactly how much of what I needed. Made it very very easy.
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September 2023 by Michael Marleau
Ordered 2500 sq ft of Trex Composit to replace the cedar on the deck of my rental house
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August 2023 by Benjamin Gay
Super helpfull crew. Materials are always better condition then home depot and they are great with swapping or refunding if you do find any damaged lumber,
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July 2023 by John Olney
Friendly fast service and had the cedar siding I needed.
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May 2023 by Alanna J.
If I could give zero stars I would. I have been sitting here on a hot day waiting for a large order that was supposed to have been ready and waiting at the beginning of the day. It's 4:04 pm and the yard guys or whatever they are called have been scrambling to put this order together for over 30 min. I know nothing about lumbar as law is what I practice however I do know that when an order is supposed to be at will call at a certain time, and we arrive late in the day that's wrong. Not one person has apologized we have 2 dogs in a hot work van and the person who approached actually implied that my boyfriend was supposed to have retrieved the items located inside the store. I know builders and contractors and let's just say my first experience here was appalling. Not impressed and will avoid this place at ALL COSTS and warn my personal network
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May 2023 by Evan Edstrom
Their delivery driver drove into my foundation without my consent and caused thousands of dollars of damage to structural steel hardware in the foundation. They have not been willing to resolve the issue or provide me with any insurance information. I have been in-person, and was told I could email the manager Rob, but they have not followed through with making me whole.
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April 2023 by Matt Walters
Josiah got my deck railing order just right and I appreciate his time and assistance.
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October 2022 by david demyan
Great lumber store. Amazing staff And Management!
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October 2022 by Budget Mirror & Glass
We have been customers for years~ always professional & friendly service!
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June 2022 by Bret Garrett
Website leaves a lot to be desired but the friendliness of the yard workers and the quality of the lumber makes up for those shortcomings. My first large order had a few delivery issues but the manager resolved the issues and delivered the solution himself. Shop here vs the big box stores!
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June 2022 by Bob Kemper
I occasionally buy from them because they're convenient. They are usually busy so customer service can be slow. And their prices are very high. But they are busy so I guess most people are like me......I sometimes pay more for the convenience.
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June 2022 by Davis Colby
Really poor customer service. Conflicting information provided. Poor communication. Very long wait times. Rude employees.
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April 2022 by B. Smart
Website indicates that some specialty hardwood wood products can be ordered. Staff were dismissive insisting that they did not carry those products. Seems like both can not be correct.
