Dive-Tronix, Llc

Hours: Dive-Tronix, Llc is an amazing company that provides incredible customer service. They work with customers to make sure dive computers are received in time for upcoming trips, communicating throughout the entire process with responsive and professional updates. The team is polite, professional, and genuinely sincere, with knowledge that is mind blowing. They know the root cause of issues and the long term fix to prevent problems from repeating. After repairs, computers look brand new aside from normal wear and tear. They contact customers right away, give an estimated timeline, and return the computer just like clockwork. Living in Bonaire, customers had to puzzle getting a computer sent back and forth, but the company was happy to make it happen. They even surprised a customer by returning the computer with a new case and a new pink replacement strap. The owners are kind people, and customers can tell from the first email that their Shearwater is in good hands. The service is just as great as Shearwater itself, and the team exceeds expectations in every way. Shearwater is lucky to have this team working on their computers.

1. Snohomish, Washington