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February 2024 by Tony Benjamins
Enterprise is a great rental company but I wasn't there. I was next door at Caliber Collision and it was the worst service. I ever had of my life.
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October 2023 by Jenn Sylte
Bobby was amazing and always very accommodating. He had a great attitude and looks like he runs his butt off to make sure everything is done as needed. I would highly recommend going to him for any rental car needs.
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August 2023 by M A Ahmed
great place with many kinds of cars.
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April 2023 by S Dootson
Same consistently consistent. Nothing negative about them . Mostly
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March 2023 by Lisa S.
I've had to rent from the Snohomish location several times over the past two years - unfortunately due to my vehicle is in the shop way too often. I have always had great service, can get a car when I need one, they picked me up from my house once and I appreciate their help/cooperation because I never seem to get my rental back to them on time (my car repair is never ready on time :( ) I've worked with Bobby several times and think he's professional and very nice!
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March 2023 by Fred Steen
Bobby at the Snohomish. WA office was very helpful! I rented an all wheel drive Mazda SUV. I reserved the car on the website. The car was available, clean, and reliable, I drove it through Stevens Pass while it was snowing.
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November 2022 by Matt Greenway
HORRIBLE!!!! WORST SERVICE I HAVE EVER RECEIVED!!! Don't even think about calling these guys! Perma hang up, so you're forced to go down there. They're RUDE as all Get out! If I wasn't forced to go there because of insurance...
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November 2022 by Jace M.
management is horrible. I had to deal with the Bobby the manager and he has no customer service skills. My vehicle was hit by a drunk driver and well it was in the shop for two months the insurance company paid for Rental. There were supplementals done that extended the rental agreement with the insurance company but Bobby was too lazy to call and check or would lie and say he checked and asked for the car to be returned. to make matters worse he would call at 1:30 in the afternoon and asked for it to be returned by four and I'm not even off work till five. He did this three times. All of which the insurance Company told me don't worry about it there is a rental extension due to supplements. He never address me by name and would call on anonymous however I always return his calls immediately. Finally I am returning the car before My vehicle is done being repaired. Enterprise corporate however has agreed to help me rent at another agency of theirs until my vehicle is done. Bobby is a bad representation of enterprise and I believe he should be dismissed from his position. Horrible customer service just horrible!
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October 2022 by Cristian Nicolae
Always has a good selection of cars available and the workers are really nice and helpful!
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August 2022 by elena bogdanova-petrova
Very friendly,very profesional,quick.i just drop of a car
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June 2022 by Ryan Bloom
Few years back they used to add that small charges that suddenly appear. Now they are not doing it anymore. I feel safe to rent from them.
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March 2022 by Ronda Davis
Bobbie is very helpful and polite,he came through for me when I needed to get a car.These guys are great.Wont rent from anywhere else
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February 2021 by Terry Taylor
They were quick to come over and get me, car was new and the service was great.
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December 2020 by Tom Horst
Smooth experience with reservations and drop-off. I was 2 hours late for pickup so they gave my car to someone else. However, I received a decent replacement in 20 minutes, and was happy with the Dodge I rented for one week
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December 2020 by sand on toes
I got into an accident and Enterprise in the next city picked me up and drove me to their location. I had a pleasant conversation with the driver and he even suggested that I look into Enterprise car sales if I was looking for new cars. I had planned to keep the car for only 1 day but then ended up using it another day. I simply called the location and they nicely approved me for one more day. At the end of my 2nd day, I ended up dropping my car off at a location 1 hr away with no issues. I am happily satisfied with how friendly and easy the return process was and I will always recommend Enterprise Rent A Car to everyone.
