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February 2024 by Daniel Camplejohn
I went to the location in snohomish across from les schwab. Service was quick and efficient. All the guys were a pleasure to be around. I completely the understand the need to inform customers of ALL options. But I appreciated them when i opted for the conventional oil change and wasnt pushed to change my mind. I used to goto valvoline if i couldnt do it myself but will be returning to this location from now on when needed.
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February 2024 by Christina Mac
Great staff of people who are really nice and knowledgeable:) they take care of topping ur oil off and do oil changes. altho I did have to pay 107$ for an oil change when I was told I had a 15$ discount(which I did not receive:)
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February 2024 by Coben Varland
One star is for the new girl...She is rude, unfriendly and unintelligent. She purposely ignores her job duties (the few she knows how to do) as a jiffy lube employee and damages peoples vehicles. I'm not sure if she is sexist but she has been very unfriendly since she started here.She refused to fill my washer fluid, she refused to air up my tires, and she damaged my classic vehicle all while glaring at me. I've been nothing but distant and nice. She has no reason to treat me and my vehicles like that, nor anyone else's. I hope she changes her attitude for her sake.Everyone else at the shop is cool and always has been for years! No complaints there!!!
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February 2024 by Charles Hall
Tannon was a great help! Promote him! Give him more money!
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February 2024 by Don Conrad
They were very quick and efficient
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January 2024 by Sarah Lamoree
As always I was very happy with the service I received today 1/2/2024Initially, Jaden M was my contact person, and at the end Riley M helped me!!Both were super great and customer service was wonderful.Thank you
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January 2024 by Michael Clifford
I needed headlights for a rental car I was using. They have a contract with the rental car company. I went one day and they had only one. By the next day they had two. Only minutes spent there. This place is great.
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January 2024 by Felicia Sadowski
They were fast, efficient, honest, and wonderful customer service! Good job you guys!
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December 2023 by IR FLOWERCHILD
One of the best locations I've ever received service at! So much so that I've decided to come to this one from now on - which takes away the aspect of convenience for me, but I'm willing to drive the 35mins (instead of 3min it takes to get to the one by my house) it'll take to get here.Thank you for going above and beyond for me! Appreciate all the kindness.Well worth the money I paid.
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December 2023 by Holly Regan
This is the first time I've been to this or any Washington Jiffy Lube location. My experience at this location was excellent and fast! The attendant(s) were/was very helpful, and the price for the service needed was very reasonable on my Mercedes-Benz ML500. Will recommend the Snohomish Jiffy Lube location to everyone!! Thank You for the great, competent and knowledgeable customer service experience!!
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November 2023 by Gregory
Everyone is so courteous, respectful and GREAT at their jobs. Snohomish Jiffy Lube makes you feel as though you are shopping at Nordstrom's. I was so grateful I came back with two pizzas from Domino's. When I told the man working at Domino's pizza it was for the crew at Jiffy Lube he added extra cheese at NO charge because he said, "oh I know, they are AMAZING. I mean really?!?!? You can't make this stuff up. I sincerely hope whoever reads this will acknowledge them and work hard to retain the staff.
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October 2023 by ShellSea Dunning
I wish I could leave a 10 star review! The general manager, I believe he said his name was Jadon, took the utmost care of my car and I.I called and explained my issue and asked what I could do to resolve it. He told me different things I could try and that I’m welcome to bring it in so they could take a look. When I brought it in they checked for leaks in my oil line and made sure it was secure. Of course when I got there the warning light wasn’t being displayed so it didn’t seem like there was a problem at all. Everything went fine so I went home. The next day the problem returned so I gave this location a call back and got the GM again. I told him the problem was still happening and asked him some questions because I was trying to troubleshoot the problem before I came back. I looked at auto forums on the internet and my car’s manual just to realize I had been mistaking the coolant warning light for the oil warning light. I was so embarrassed I had made that silly mistake but the GM and the other Jiffy employee (I didn’t catch their name) handled it with grace. They put some coolant in my car and I was on my way.I thanked the GM and told him my anxiety with coming to any type of mechanic because of the risk of getting scammed because I’m a woman. I have seen and heard ways in which woman and woman presenting people have been taken advantage of when it comes to charging them for things that are unnecessary and unwanted. I digress.Thank you Jadon and the rest of the Jiffy Lube crew on Ave D!!
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September 2023 by naternaterspaceinvader
Quick easy, complimentary cleaning. Real ones when you don't got time to do your own oil.Service Rep Riley was a chill dudeService: Oil change
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August 2023 by Jessamine Anderson
Dropped off my car for an oil change and it was ready in less than ten minutes. Riley was super helpful and professional. My family and I have been coming to this Jiffy Lube for years and we’ll be back!
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August 2023 by Megan Porkchopexpress
I was in and out. They were an extremely respectful, helpful, courteous, on-point team. They did a great job and were genuinely top notch.Service: Oil change
