-
April 2023 by Bernardo Perez
Very professional and courteous workers.Computer system conversion was not working well, but Celia and Reanna pushed through and made the transactions work. My business DBAs are now attached to my primary account.Thank you ladies!! Job well done.
-
November 2021 by Rich LeMieux
Have always had great customer service in Snohomish and Everett both.
-
May 2018 by Bill Retallick
Michelle and especially Jennifer have handled every request for my entire family. I look at the bottom line and Opus has met and exceeded savings rate. Bill
-
October 2017 by Heather M.
Horrible service and not friendly at all. Came in today for a deposit and not even a hi or smile. Whispering with other staff while waiting at counter. Miss the lake Stevens branch!!!!
-
March 2017 by Chris Moon
This branch is awesome. I have received better customer service from them than I have from any of the other banks I've worked with. On several occasions they have saved my bacon. recently I had a car payment rejected because of a delayed credit to my account. the morning this happened I went to the bank precisely when they opened and was there when they unlocked the door. As soon as I walked through the door, Kate (the manager of this branch) looked up, saw that it was me, and informed me that she had already fixed the problem for me, and that my car payment had cleared. Needless to say, I was very happy and impressed. They have gone above and beyond for me on a number of other occasions too, which I would go into detail about, but this review is getting a bit too long. So in conclusion, I think Opus Bank on avenue D in Snohomish is a solid 5 star organization and would recommend them to anyone.
-
August 2016 by Cameron Secure
Bad customer service
